[Summer Internship 2025] Technical Support Intern

Posted 6 Days Ago
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Bangkok, Phra Nakhon, Bangkok
Internship
Software • Travel
The Role
The Technical Support Intern will provide global technical support, troubleshoot software and hardware issues, and work with various Systems Management solutions in a diverse, multinational environment, gaining hands-on experience with both Windows and Mac systems.
Summary Generated by Built In

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Summer Internship Period: 26 May - 1 August 2025

The opportunity:

This is a great opportunity to experience world-class support in a multi-national organization. You’ll be working with the best engineers to provide technical support to our staff all over the world. You’ll have a unique experience supporting all the major operating systems in a single company as well as utilize some of the best systems management tools available.  We'd love to hear from you if you are experienced/interested in working in the technical support field. We are interested in speaking to persons of any level from individuals just starting their IT careers to experts in their field.

In this role, you'll get to: 

  • Work as a team to provide technical support in an enterprise environment
  • Experience hands on software and hardware troubleshooting and setup
  • Use various on-premise and cloud-based Systems Management solutions
  • Work with high-end Mac and Windows hardware

What you'll need to succeed:

  • Currently studying for a Bachelor’s or Master’s Degree in Computer Science or any related fields
  • Familiar with Windows or macOS operating system
  • Possesses a strong service-oriented mindset and a willingness to assist others
  • Quick learner
  • Excellent collaboration and English communication skills

It's great if you have:

  • In-depth Windows/Mac troubleshooting knowledge
  • Understanding of TCP/IP networking fundamentals
  • Familiar with Mac OS and Linux Operating systems

#students #1 #summerintern #Bangkok

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Top Skills

Linux
macOS
Windows
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The Company
9,211 Employees
On-site Workplace

What We Do

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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