Summer 2025 Intern - Product

Join the People Helping People

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Opportunity:

We are seeking a talented Product Cardholder Servicing Platform Intern who will support the Product Owner in refining the product backlog and relaying business requirements, expertise, and prioritization to enable software teams’ delivery of product features. This role supports the Product Owner in effectively communicating the product vision and clarifying scope and requirements. By using an Agile approach, the intern will ensure user needs and feedback are understood and addressed and will conduct research to support product requirements and stay up to date on industry trends. The intern will work with product owners and product managers, software developers, quality assurance analysts, business systems analysts, and stakeholders. The intern will gain practical experience in product management and delivery in a leading fintech organization and will contribute to development of impactful servicing platform for our customers.

Day in the Life:

• Liaison between product and technology teams.

• Supporting active development and implementation of product roadmap.

• Research, analysis, and reporting on market trends, customer needs, and application to current process and product roadmap.

• Promote continuous improvement.

• Assist Product Owner with communications to product team, development team, strategic partners, stakeholders.

• Documenting stakeholder stories and feedback.

• Share insights and feedback to improve product functionality, performance, and user satisfaction.

• Develop technical expertise.

• Assist product team in special project research.

• Optimize reporting processes to demonstrate delivery progress and status.

• Identify opportunities for innovation in product offerings.

• Perform all other duties as assigned.

Qualifications:

• Education in Business Management, Technology, or related fields.

• Passion for optimizing customer experience through thoughtful application of technology in service delivery.

• Commitment to improving user experience.

• Ability to work effectively with cross-functional teams.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

$20.00

to

$20.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.