Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
Job Overview: As a Community Manager, you will be the dynamic voice and steward of the online presence for your assigned community. You will build authentic relationships with followers, engage proactively to drive community interaction, and maintain a vibrant, responsive digital space. Your role is essential in shaping and sustaining a highly engaged, culturally relevant community aligned with Sprite’s brand ethos.
Key Responsibilities:
- Develop and execute community engagement strategies tailored to your community's interests.
- Publish, schedule, and optimize content across social media platforms including TikTok, Instagram, YouTube, and Reddit.
- Actively participate in conversations, monitor community interactions, and swiftly address comments, questions, and concerns.
- Collaborate with creators and analysts to ensure content reflects community insights and trends.
- Analyze engagement data to refine community strategies, boost brand sentiment, and drive meaningful interaction.
Preferred Qualifications:
- 2-3 years proven experience in community management or digital communications.
- Strong knowledge of social media platforms, especially TikTok, Instagram, YouTube, and Reddit.
- Exceptional writing, communication, and interpersonal skills.
- Demonstrated ability to foster positive online relationships and manage digital communities.
- Experience in crisis management and brand representation online.
Tools Proficiency:
- Social media management tools (Sprinklr, Hootsuite, or similar)
- Social listening tools (Convosight, Brandwatch)
- Analytics platforms (Google Analytics, Similarweb)
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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Impact and Inclusion
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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What We Do
Born to make the best work, brilliantly.
We combine craft insight and technology to bring your creative work to life.
Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.
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