Subscriber Development Lead
North Charleston, SC
Minimum Secret Clearance
As the Subscriber Development Lead, you will facilitate the onboarding of new customers to the NIWC CSSP service offering. You will coordinate initial discovery of new customers and work closely with the NIWC Civilians to schedule onboarding steps. You will develop and maintain an onboarding checklist for each new subscriber to ensure effective and efficient onboarding. You will work across the CSSP program to coordinate onboarding actions (e.g. Engineering, Operations, Administration, Leadership). You will ensure the subscriber is informed of the CSSP service model and assist the subscriber in selecting the appropriate services for their enterprise. You will effectively communicate issues/concerns/blockers to CSSP Leadership.
Position Requirements and Duties
• Work collaboratively with the CSSP to drive subscriber onboarding
• Maintain positive relationships with potential subscribers
• Develop, maintain, modify subscriber onboarding processes and procedures
• Maintain a technical foundation of knowledge, understanding basic computer networking and processes
• Comprehend and comply with subscriber onboarding and compliance standards
Minimum Qualifications
• US Citizen
• Bachelor's degree in addition to 5 years of professional experience
Preferred Qualifications
• Basic knowledge hardware, protocols, and how networks operate
• Basic knowledge or IP management and sub-netting
• Ability to work across multiple tools/interfaces to effectively onboard subscribers
Required Certifications
• IAM and CSSP Compliant Certifications
What We Do
Adapt Forward specializes in Defensive and Offensive cyber operations. We strive to rewrite the rulebook on how Cyber Defense and Incident response is done with a unique blend of offense to validate our defense.
