Studio Support Staff (LA part-time)

Posted 10 Days Ago
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Santa Monica, CA
Entry level
Fitness
The Role
The Studio Support Staff will greet clients, provide excellent customer service, assist instructors, clean and prep the studio, maintain common areas, and support daily operations while contributing to a welcoming atmosphere.
Summary Generated by Built In

Company Description

The Class (www.theclass.com) is a global wellness brand. Our core product is cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance. The company is rooted in four primary lines of business: digital, in-studio, events, and retail.

Job Description

We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals to contribute to all aspects of our student experience and growing community. Our front desk staff will work closely with the Studio Manager and Executive Team in an inspiring, fun work environment to ensure that clients are happy and the studio remains immaculate. We are are looking for part time hours, and compensation is $18.00 per hour, free digital subscription, and free Class in studio. 

RESPONSIBILITIES:

  • Greet, check-in, and welcome clients for class
  • Deliver excellent customer service and hospitality to clients
  • Clean and prep studio, including mats, floors, and mirrors
  • Clean, prep, and stock common areas, including bathrooms, locker area, front desk, and office
  • Support instructors with class setup, breakdown, or client questions
  • Support the digital component and troubleshoot live stream issues as they arise. 
  • Be knowledgeable to answer questions regarding The Class method, schedule, retail offerings
  • Assist Studio Manager and other staff member with daily studio tasks, checklists, and projects
  • Report any questions or issues to Studio Manager in timely manner
  • Help keep track of inventory and supplies
  • Help maintain the aesthetic and atmosphere for The Class

Qualifications

REQUIREMENTS:

  • Passionate about wellness and The Class
  • Outgoing, friendly, nature with a great attitude
  • Detail oriented, organized, reliable
  • Able to multi-task in a fast-paced environment
  • Able to take initiative for problem solving with confidence
  • Able to handle retail operations
  • Prior customer service or hospitality experience preferred
  • Must have excellent communication skills
  • Must work cohesively in team environment
  • Must have strong computer skills
  • Must have flexible availability (weekday early morning, weekday evening, weekends)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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The Company
HQ: New York, NY
57 Employees
On-site Workplace
Year Founded: 2013

What We Do

The Class is a cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance.

The practice is mat-based and music-driven. We repeat one move per song to create sensation in the body and observe our thoughts. In any given Class students can expect guided instruction and a carefully curated playlist to lead them through exercises they are familiar with such as—squats, jumping jacks, and burpees.

The result is a mental clearing and emotional release. Through continued practice students develop tools to empower their life, along with an incredibly strong, resilient, body.

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