Strategy & Operations Lead, Global Ecosystem Sales

Posted 19 Days Ago
8 Locations
Remote
Hybrid
218K-327K Annually
Expert/Leader
Fintech • Payments • Software • Financial Services
Afterpay is a people-powered movement to change the way we pay. Shop now, pay later.
The Role
The Strategy & Operations Lead will develop go-to-market strategies, manage sales operations, and drive critical projects related to revenue growth in the Global Ecosystem Sales unit. Responsibilities include analyzing market trends, supporting sales leadership, optimizing sales processes, and leading strategic initiatives to enhance sales productivity.
Summary Generated by Built In

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
Global Ecosystem Sales is one of the core growth engines for Block's Afterpay & Cash App business. We are building the future of fintech advertising through our Commerce Media Network, Ads, & Affiliates payments businesses.
The Strategy & Operations team develops go-to-market strategy, leads high-priority cross-functional projects, and sets the operating rhythm for the business. We are looking for an experienced Strategy and Operations Lead to build and lead a team driving critical results. The candidate will report to the Head of the Global Ecosystem Sales organization and partner closely with Sales Leadership and cross-functional stakeholders. As the Strategy & Operations lead, you will build go-to-market strategies and deliver recommendations on key decisions to senior leadership. You'll also manage the operational rhythm of the sales team by developing sales tools and driving workflow improvements.
The ideal candidate will have extensive experience managing strategy teams, advising senior leadership, and leveraging quantitative and qualitative information to develop business strategy. This leader should know how to coordinate effectively with internal cross-functional partners and have deep expertise in sales operations, business economics, and P&Ls.
You Will

  • Develop perspective on trends in our business and digital advertising industry and clearly articulate insights to educate key stakeholders
  • Create long and short term strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity
  • Manage and support sales forecasting, pipeline analysis, annual planning, sales workflows, and sales cadence
  • Show impact of advertising business and cross functional initiatives on overall Commerce business for executive leadership
  • Support sales leadership by driving critical projects and strategic initiatives to support revenue growth, including cross-functional work streams
  • Identify education and tooling needs for the Sales team and work with other cross-functional team members to address
  • Triangulate, validate, and summarize key messages across disparate sources, synthesize findings into meaningful insights, and identify opportunities most relevant for the business and various stakeholders
  • Own efforts to standardize, improve, and/or evaluate ad-hoc processes around organizational cadence
  • Build and lead future expanded team


You Have

  • 12+ years of proven experience in partnerships or sales, sales operations and/or advertising business & revenue operations management
  • Strong understanding of the digital advertising ecosystem and/or Commerce Media Networks
  • Ability to conduct complex and creative analytics of data and translate the results into actionable insights, deliverables, messages, and proposals
  • Experience in using data analytics systems (i.e. Tableau), CRM, and SQL
  • Experience in leading the development of GTM & segmentation strategies across advertising
  • Strong written and verbal communication skills, with a track record of presenting to senior leaders
  • Proactive, curious individual who is full of grit and loves to find solutions to problems, rather than avoiding them
  • Self-motivated, competitive individual with the ability to work fast & smart


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$217,800 - $326,800 USD
Zone B:
$217,800 - $326,800 USD
Zone C:
$217,800 - $326,800 USD
Zone D:
$217,800 - $326,800 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

What the Team is Saying

Angel Lopez
Naomi Domkam
Alison Meyer
Jose Picado
Sunil Parekh
Han Qin
Kiersten Abueg
The Company
Melbourne, Victoria
900 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Why Work With Us

We’re not trendsetters, we’re change makers. We follow through, we show up, and we make it happen, fast. We are uncomplicated people, who are not scared of the complicated. There’s no time to be just another bystander when you’re on our team, if you’ve got something to say, we want to hear it.

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Afterpay Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Melbourne, Victoria
San Francisco, CA
Sydney, New South Wales
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