Sr. Fraud Analyst

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are stronger and more innovative when they have the range of opinions and perspectives that come from diversity. Very simply, we know that diversity is a foundational strength for our organization. A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers comprehensively, innovating our products and solutions, and enabling more impactful decision-making across our business.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

As a Strategic Fraud Analyst, you will focus on designing and executing effective fraud prevention strategies while analyzing patterns and vulnerabilities in fraudulent activity. This role involves collaborating with cross-functional teams, such as product, strategy, and technology, along with customers, to ensure that fraud mitigation aligns with overall business objectives.

What You'll Do (Essential Responsibilities):

• Strategic Planning: Develop and implement strategies to identify, prevent, and mitigate fraud 
• Fraud Analysis: Monitor, analyze, and interpret trends and patterns in fraud activity to identify vulnerabilities and develop countermeasures. 
• Cross-Functional Collaboration: Work closely with product, strategy and technology teams to ensure fraud strategies align with company goals and requirements. 
• Customer Fraud strategies support and management: Work closely with customers to develop and support their fraud strategies with a strong understanding of banking operations, deposit risk and regulatory requirements. Including making recommendations to improve fraud detection/prevention.
• Industry Knowledge: Stay up-to-date on the latest trends in financial fraud and regulatory changes, sharing insights with internal teams and recommending updates to fraud prevention strategies. 
• Reporting: Produce reports and dashboards that provide insights into fraud trends, strategy effectiveness, and key performance metrics. 

Who You Are (Soft Skills & Attributes):

• Acts as an organizational representative in all situations, setting a strong example of professionalism, work completion and quality, and commitment to organizational goals and ethics. 
• Ability to independently exercise a high level of judgment, especially in organizationally complex settings. 
• Strong problem-solving and analytical skills; ability to troubleshoot technical issues efficiently. 
• Prioritizes efforts in a highly-organized manner while maintaining flexibility in scheduling, and adhering to quality requirements, deadlines, and deliverables. 
• Time management, organizational, and record-keeping proficiency and discipline in personal management, self-motivation, accountability, and responsibility. Ability to maintain focus with frequent interruptions and work in a fast-paced environment and meet concurrent deadlines. 
• Outstanding external customer service skills: partnership, sharing best practices, follow through, organization, and time management.
• Good communication and interpersonal skills; ability to collaborate with both technical and non-technical teams. 
• Ability to work independently and as part of a team. 
• Attention to detail and ability to comprehend, retain, and apply specific policy information. 
• Willingness to learn and an established history of learning and advancing professional skills. 

What You'll Need (Required Knowledge, Skills & Abilities):

• 3+ years of experience in bank fraud prevention, financial crimes, or a related field, with a strong understanding of the financial services industry. 
• Proficient in SQL to query, analyze, and extract data from databases for identifying fraud patterns, monitoring suspicious activity, and generating fraud prevention reports. 
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies. 
• Advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making and ability to communicate results/outcomes.
• Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in analysis software, and relevant industry data & methods and ability to connect external insights to business problems. 
• Experience with new and emerging large data sets, and incorporation (data wrangling, data munging) into new insights. 
• Excellent written and verbal communication skills, with the ability to present complex information to stakeholders at all levels. 
• Proven ability to work cross-functionally and influence stakeholders without direct authority. 

What Would Be Nice (Preferred Skills & Experience)

• Experience leveragingPython for data analysis, automation and building predictive models 
• Experience with current organizational software: SharePoint, MS Office, Jira, Confluence, Zoom 
• Certifications in Data Analytics and Fraud Prevention 

We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics 

Financial future: retirement/pension plan contributions, MTK stock plan participation

Income protection: life event & disability coverage 

Paid time off: generous annual leave, company holidays, volunteer time off 

Learning: e-learning license, tuition reimbursement, hackathons 

Home office setup allowance

Additional/optional benefits: pet insurance, identity theft protection, legal assistance 

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!