GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Position Summary:
The Strategic Account Director for Enterprise Systems plays a vital role in driving revenue growth and forging strategic partnerships within hospital systems. This position focuses on building and nurturing relationships with key stakeholders, including C-suite executives, senior management, physicians, laboratory and IT operations teams, and department heads. The aim is to promote the adoption of enterprise solutions that enhance operational efficiency and improve patient care outcomes. The role involves strategic planning, business development, and delivering high-quality services aligned with the hospital's mission and objectives.
Key Responsibilities:
- Relationship Management: Develop and maintain strong relationships with C-suite and senior executives in health systems to foster trust and collaboration.
- Strategic Initiative Implementation: Identify and pursue new business opportunities to drive revenue growth for hospital enterprise solutions, ensuring alignment with client needs and organizational goals.
- Consultative Selling: Utilize a consultative approach to understand client challenges and demonstrate how our enterprise systems deliver measurable value.
- Market Analysis: Conduct thorough market research to identify trends, assess the competitive landscape, and identify potential areas for expansion within hospital systems.
- Collaboration with Internal Teams: Work closely with sales, product development, marketing, and support teams to refine offerings, ensuring they meet market demands and customer expectations.
- Business Growth: Identify new partnership opportunities and lead negotiations to expand services, collaborating with cross-functional teams for seamless execution.
- Performance Metrics: Monitor and analyze account performance, providing actionable insights and recommendations to senior leadership to optimize strategies.
- Thought Leadership: Serve as a subject matter expert on hospital enterprise systems, representing the company at industry events, conferences, and client meetings.
- Compliance Oversight: Ensure all activities comply with regulatory standards and hospital policies, promoting a commitment to quality and safety in operations.
- Strategic Planning: Collaborate with hospital leadership to design and implement strategic plans aimed at enhancing service delivery and patient outcomes.
Qualifications:
- Bachelor’s degree in business, healthcare management, or a related field (master’s preferred).
- 10+ years of experience in sales, account management, or business development within the healthcare and genetic testing sector, particularly with enterprise systems.
- Understanding of the continuum of care within clinical and diagnostic genetics.
- Proven track record of engaging with C-suite executives and senior leadership in hospital settings.
- Strong understanding of hospital operations and enterprise system integration.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- Strong understanding of EMR implementations and integrations.
- Familiarity with health system operations and contracting requirements.
About You:
- Technical aptitude and ability to promote multiple service offerings simultaneously.
- Actively embody and encourage GeneDx values: openness, accountability, simplicity, curiosity, rigor, efficiency, equitability, integrity, humility, and bravery.
- Demonstrate accountability and a strong work ethic, with a team-first mentality.
- Encourage expansive thinking and adopt a “how might we” approach to challenges.
- Possess innate intellectual curiosity and the ability to diagnose root causes, defining action plans or escalating issues as needed.
- Professional demeanor with advanced communication skills.
- Uphold integrity, respect, and trust in all interactions.
- Work collaboratively to ensure quality patient care, whether direct or indirect.
- Valid driver's license required.
- Ability to handle challenging situations with professionalism.
- Capable of working independently while effectively managing time and territory activities.
- Proficient in Microsoft Office.
- Willingness to travel as needed.
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and innovative work environment.
Pay Transparency, Budgeted Range
$170,000—$190,000 USD
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
What We Do
GeneDx is focused on delivering personalized, actionable insights that improve health outcomes. We sit at the intersection of diagnostics and data science, pairing decades of genomic expertise with an unmatched ability to interpret clinical data at scale.
Our exome and genome testing is among the best in the industry. We expect that it will be even more advanced in the future with the help of Centrellis®, our innovative health information platform. Powered by millions of medical records, Centrellis® integrates digital tools with artificial intelligence to ingest and synthesize clinical and genomic data.
As a result of our robust test menu, including our exome and genome testing, and the comprehensive insights generated by Centrellis®, we are developing a more complete understanding of complex disease than ever before. This translates to faster diagnosis, more effective treatment plans, and enhanced drug discovery.
Our offerings help a whole spectrum of healthcare partners -- clinicians, researchers, health systems, pharmaceutical companies, and payors -- improve patient experiences and advance population health
