In Stock Manager III - HBC

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: In Stock (5120538)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Position is responsible for leading In-stock team across multiple locations in the effective purchase and use of inventory to support our Great Local Brands. This role also has direct responsibility of setting targets and managing inventory Days of Supply (DOS) objectives for Non-Perishable warehoused products for assigned warehouse facilities. This role will manage teams for over $160 million annually of Purchase Orders and $25+ million in warehouse inventory. In addition, this role will lead inbound logistics operations, unsaleables management, vendor inbound compliance (VIC), department insights/analytics, guidance of day-to-day private brands service management both retail and DC and in partnership with the brands for their assigned categories. This role will interface with senior level CPG Supply Chain partners which exceed 2,000 suppliers, AD USA Supply Chain operations and Merchants for all the Brands of ADUSA.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
Applicants must be currently authorized to work in the United States on a full-time basis.
Principle Duties and Responsibilities

• Execute the strategy for the Forecasting and Replenishment solutions for multiple brands for their assigned categories and distribution centers.

• Provide leadership and direction for their analysts to achieve the goals for Vendor Fill Rate (VFR) and on time (OTIF), DC to store Service Level (SL), On Shelf Availability (OSA), Operational Service Level, Forecast Accuracy & Bias, DOS, unsaleable loss. Assess the chronic root causes as determined by the In Stock Managers for shortfalls in OTIF, SL, OSA, FA & Bias and DOS at the Brand level and remove barriers to success.

• Recruit, mentor, direct, motivate and develop their team of analysts while maximizing their individual contribution, professional growth, and their ability to function effectively and meet business goals.

• Drives In Stock results and performance through building a diverse and collaborative team working with purpose and establishing a culture of continuous improvement, change acceptance and innovation.

• Work with their peers in procurement, procurement services, multiple internal distribution centers, logistics, vendors/brokers, Brand Supply Chain and Brand sales/operation teams in a cost-effective manner to ensure OSA at best net cost and to meet company established inventory turnover and working capital targets.

• Conduct periodic Supply Chain reviews with key suppliers as needed to maintain or improve performance across their assigned categories and vendors.

• Recommend and drive tactics to internal Category and centralized Advantage for holding vendors accountable for failure to meet expectations.

• Stay informed on category trends, commodity, or other supplier issues that impact Brand sales. Ensure the Managers are anticipating and act on supplier issues, seasonal changes, natural disasters, crop conditions, and manufacturing issues to protect our sales and OSA goals.

• Build and maintain positive relationships with internal leadership (Procurement, Category, Brand, Distribution Centers, Logistics, Transportation, Retail, Private Brand) and external leadership (vendors, brokers) customers.

• Ensure that their teams execute timely communication to necessary parties related to inventory transactions, resolving issues, short-term out of stocks, and responding to questions via phone, email or online.

• Communicate major supplier issues to AD USA leadership and Brands as needed and appropriate.

• Support the procurement team in finding solutions to issues as they arise in day-to-day work and serving as the decision maker for larger issues.

• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Basic Qualifications

• Bachelor of Science Degree in business Mathematics, Statistics or related fields, or ten years of experience in procurement, Supply Chain or related area
• 3+ years' experience in Forecasting & Replenishment, Logistics, and optimization techniques
• 1+ years' experience in leadership roles (preferred)
• Store Operations experience preferred.
• Proven experience leading, motivating, and building cross-functional teams.
• External partner and vendor management experience
• 5+ years' experience in Multiple technical Challenges led to back up orders being leveraged on multiple days.
• Masters degree in Supply Chain Management/Business (or equivalent) preferred

Knowledge

• Solid understanding of Supply Chain networks with clear understanding of future needs for Replenishment of Non-Perishable departments across their assigned categories.

• Seasoned experience in demand management best practices, including forecasting, replenishment, logistics, and vendor collaborations.

• General level of knowledge for company, business, and industry practices

• Knowledgeable of the industry and the state of the supplier's business and the supply market overall

• Strong working knowledge of inventory planning, forecasting techniques as well as operational systems and warehouse management.

Skills

• Demonstrated interpersonal and communication skills to executive level management, both written and verbal

• Highly self-motivated, goal oriented, and works well under pressure.

• Customer focused.

• Strong People leader: This role should demonstrate behaviors across the "leading teams" level of My Leadership Journey

Abilities

• Ability to foresee future problems by discovering trends across multiple vendors or categories.

• Ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail.

• Able to operate in a fast-paced environment.

• Strong ability with data analytics

• Ability to facilitate discussions to resolve conflicting processes, content, opinions.

• Ability to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.

• Ability to influence the organization and manage team players.

• Strong change management capability: have demonstrated ability to lead large scale change.

• Possess the ability to interface up and down the organization.

• General product knowledge of assigned categories

• Ability to manage offsite storage in support of primary DCs i.e. Bulk water, frozen, etc.

• Ability to manage short-coded product and the complexities that come with perishability i.e. Dairy, Frozen Fresh

• Expert product knowledge including seasonality, promotional reactivity, halo and cannibalization factors, etc.

#LI-SM1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 419235_external_USA-PA-Carlisle