Staff Software Program Manager, On-Market Products (NGS)

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At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Staff Software Program Manager, On-Market Product (NGS)

Illumina is seeking a Software Program Manager to drive project execution and design changes within the On-Market Portfolio (Sequencing Platforms). Candidates should have strong working experience in Software Development Life Cycle (SDLC) or Product Development Processes (PDP), know-how in managing quality investigations, CAPAs and design changes. Candidates must also have relevant multi-disciplinary experience in engineering, instrumentation, and software. Familiarity in In-Vitro Diagnostics (IVD) and Next Generation Sequencing (NGS) is preferred.

The successful candidate will be a key member of the On-Market Core Team (OMCT). This team is accountable for the on-market product support of sequencing instrumentation and reagent kit consumables. OMCT engagement starts prior to new product launch and through product End of Support (EOS).

Responsibilities:

• Lead and work with the Platform On-Market Core & Extended Team on the Instrument Software Workstream in developing detailed project plans, define scope & goals, create WBS & tasks assignment, changes & resource management, identify key tasks with detailed timelines, identify workstream dependencies, analyze critical paths, and set milestones.

• Form and engage project software extended teams to determine potential risks and have mitigation plans. Develop project effectiveness checks and monitor in conjunction with leadership. Track and report on project KPIs.
• Present project plans and provide regular updates to senior management over the project management lifecycle to manage progress against planned commitments and expectations.

• Drive continuous improvement initiatives to advance portfolio capabilities based on business priorities. Apply best practices and knowledge of internal/external business challenges to improve products and cost efficiency.
• Work independently to handle multiple projects in parallel and communicate effectively to all levels of the organization.
• Network with internal personnel in a matrixed organization to balance priorities and optimize execution.
• Adapt to a fast-paced, dynamic work environment with shifting demands, working with teams in different time zones. Demonstrate strong leadership to effectively work across teams and functions.

Requirements:

• Product development lifecycles and on-market product management working experience in R&D, Manufacturing Operations, and Software Development organizations; from planning phase to launch and field deployment.
• Working knowledge of software development projects (SW Releases, SW Environment management, SaaS, SW Integration projects) using standard methodologies (SCRUM, SAFe, Kanban, waterfall, hybrid).
• Advanced user of project management tools including Microsoft Project and Office Timeline Pro+ to identify and capture workstream dependencies, determine critical paths, resource loading and schedule optimization.

• Familiar with Atlassian Confluence and JIRA software.
• Demonstrated success as an independent PM, strong in communication, interpersonal skills, and customer focus. Advanced maturity and emotional intelligence, able to negotiate and influence cross-functionally.
• Experience working in a regulated environment and familiar with design controls for the development of medical devices such as 21CFR820.30, ISO 13485:2016, ISO 14971:2019 and IEC 62304:2006.
• Familiar with genotyping, genetic sequencing principles, sequencing devices and applications is preferred.

Education and Experience:

• Bachelor’s or Master’s Degree (Computer Science/Engineering, Software/Electrical Engineering), with at least 8 years of MNC working experience in a regulated industry on product development (preferably on Medical Devices) and 2 years of experience managing SW projects.
• 4 years as a project manager, with PMP certification will be a plus.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.