Staff Software Engineer (Backend)

Who are Heidi? 

Heidi is on a mission to halve the time it takes to deliver world-class care. 

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. 

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

 We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

Therefore we’re on the hunt for a Staff Software Engineer (Backend) who’s ready to take the lead in shaping the backend architecture of our AI Medical Scribe Platform. 

The Role

 As the go-to technical leader, you’ll not only design and build scalable systems but lead cross functional collaboration between engineering, product, and other teams to ensure our backend systems power a seamless experience for our users while setting the technical vision for our product.

This role is perfect for someone who thrives in high-growth environments and loves tackling complex technical challenges, working closely with cross functional teams and senior leaders.

You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. You are quick to grasp the nuances and complexities of developing an AI product healthcare internationally. 

Whilst you will be looked to for technical leadership and coaching, you will still retain a hands-on role, on the tools delivering robust code alongside all our engineers.

What you'll do: 

Ultimately you will have the opportunity to work with the engineering mastermind behind Heidi developing AI products which will change the face of healthcare.

• Lead the design and development of scalable, high-performance backend systems.

• Architect and implement critical features for our platform, ensuring scalability and reliability.

• Drive cross-functional collaboration with product, frontend, and AI teams to deliver cohesive solutions.

• Provide technical leadership and mentorship to the engineering team, raising the bar across the board..

• Drive decisions on architecture, tooling, and frameworks, balancing innovation with maintainability.

• Balance delivering new product features with managing technical debt.

• Solve complex technical problems, from optimizing performance to designing fault-tolerant systems.

• Autonomously deliver beautiful & robust code with considerations on code structure design and scalability.

• Implement and optimize data storage solutions.

What we’ll look for: 

• 10+ years of backend development experience.

• Strong sense of ownership & strong problem-solving skills.

• Proven technical leadership experience high-growth environments, scaling backend systems to meet growing demand.

• Strong back-end development experience in Python is highly beneficial but not a must.

• Solid experience with MongoDB and Redis for data management.

• Experience building & managing  message queue systems at scale.

• Writing testable, effective and communicative code

• Data modeling, design patterns, understanding trade-offs

• Deep understanding of API design principles, including security, versioning, and performance.

• Experience with observability tools and practices including implementation of monitoring, alerting, and distributed tracing in large-scale production environments

• Data & application security knowledge and skills

• Experience in integrating with third-party systems

• Competent with source code control and CI/CD pipeline technologies.

• Architecting and building highly available, scalable, secure & performant systems

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you’ll flourish working with us 🚀?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Discounted corporate gym memberships

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

• The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.