Staff Site Reliability Engineer

Posted 15 Hours Ago
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Kraków, Małopolskie
Senior level
Gaming • Mobile • Esports
The Role
The Staff Site Reliability Engineer will improve system reliability, scalability, and observability at VGW. Responsibilities include incident response ownership, mentoring team members, and driving SRE initiatives, while collaborating across engineering teams to achieve reliability goals.
Summary Generated by Built In

Staff Site Reliability Engineer

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. 
We have an exciting opportunity to join our Engineering team in Krakow and are currently looking for a Staff Site Reliability Engineer to join the team. 
What you should know about our Engineering team:

  • We make room to do things the right way
  • You own your projects: you build it, you ship it, you run it
  • We were born in the cloud: practices and principles like LFI, CI/CD, IaC, O11y and CyberSec are part of what we do

When it comes to Learning and Development:

  • Learning is part of our fabric. We have a world-class Engineering Learning and Development program and we are passionate about career development. 
  • Thought Leaders regularly give tailored talks and workshops for our team.
  • We are proactive in the community attending many local and international conferences.
  • We have both a technical and management track for career progression and promotions.
  • We have a library of books and videos with good content and encourage staying on top of new practices. 

In terms of our tech stack, our infrastructure is container-based, running on EKS, supported by Amazon Aurora, DynamoDB, CloudFront, and S3 for front-ends. We provision infrastructure with Terraform and use GitHub Actions for CI/CD. Grafana and Honeycomb are core to our observability stack.

What you will bring to the role:

  • Extensive experience, with a proven track record of improving system reliability, scalability, and observability.
  • Deep understanding of observability and monitoring, leveraging tools like Grafana and Honeycomb to drive data-driven reliability improvements.
  • A strategic mindset and leadership skills, capable of driving SRE initiatives, mentoring team members, and shaping the team’s long-term function.
  • A proactive and autonomous approach, identifying areas for impact, navigating ambiguity, and influencing stakeholders without extensive guidance.
  • Strong collaboration and communication skills, working effectively across engineering teams, leadership, and product stakeholders to align reliability goals.
  • Incident response ownership, ensuring system availability and reliability by leading on-call efforts, mitigating issues, and implementing long-term solutions.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Find out more at www.vgw.co

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

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The Company
San Francisco, CA
700 Employees
On-site Workplace
Year Founded: 2010

What We Do

Pioneering the online social gaming experience.

VGW started in 2010 in Perth, Australia with the vision of creating a virtual world with a focus on gaming and entertainment. After a few early iterations and continuous development, Chumba Casino was launched in 2012. Our Founder (Laurence Escalante) and a small team of innovative developers succeeded in incorporating our patented sweepstakes functionality into our casino gaming platform.

Since then, Chumba Casino has grown into a leading social gaming provider offering players a broad range of fun and engaging games. What started as a slots-only offering has grown to include a number of table games including black-jack and roulette.

In late 2016 we launched Global Poker – an online poker room based on VGW’s proprietary and patented sweepstake technology and are proud to claim is now the largest poker room in the United States.

VGW is a diverse company which believes in a work hard / play hard ethos. We now have over 700 of the world's best developers, designers, analysts and marketing professionals, with offices in Perth, Malta, Sydney, Manila, Toronto, and San Francisco.

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