Staff Salesforce Engineer

The Salesforce Staff Engineer is a technical system engineering expert that brings passion, enthusiasm, and a growth mind-set to Thrivent's Engineering Culture. They are a trusted expert, who applies business, industry, and technical knowledge of assigned assets, domains, platforms, technologies, and vendors. They are responsible for implementation, execution, and maintenance of technology solutions to mitigate risk and drive business results. This includes providing design recommendations based on long-term IT organization strategy and expertise regarding the integration of applications across the business. They provide development expertise on mid-large sized product delivery teams, focused on solving complex problems.
At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.
This role will provide technical leadership to the product team of Practice Development within the Incentive & Practice Growth portfolio. The Practice Development product aims to empower advisors and their teams through experiences that allow them to grow and strategically develop their practice from inception to succession. It exists with the goal of unlocking the full potential of advisors as business owners by delivering a holistic experience, which supports the building, growing, and transitioning stages of practice management anchored by optimized channel support and growth.

The Staff Salesforce Engineer will have accountability to deliver Sales Cloud functionality within and across the Salesforce Platform, integrations with external systems, and will have exposure to Financial Service, Service, and Marketing Cloud functionality within the platform. The Staff Engineer is responsible for leading the design, build (configuration and customization), implementation, documentation, and maintenance of functionality that meets the needs identified by Product Leadership. Successful candidates will have experience with large implementations along with broad knowledge of Salesforce and externally integrated capabilities. Candidates will possess strong technical skills while emphasizing a user experience and design-first approach.  They will leverage appropriate engineering processes to deliver both individually and through guidance to product team(s).

Position Roles / Responsibilities / Accountabilities: 

Solution Architecture / Systems Design: 

• Identify and translate conceptual needs into executable design and delivery. Partner with the PO to determine technical feasibility, sequencing, story refinement and epic/release planning to guide the development team.
• Define system solutions that ensure alignment with industry best practices, technical strategies, and priorities. 
• Proficient in data modeling, designing custom objects, fields, and relationships to meet end-user needs. 
• Designing and implementing custom user-guided experience workflows. 
• Expertise in integrating Salesforce with external systems using APIs and middleware. 
• Understanding various integration patterns, including point-to-point integrations, middleware-based integrations, and event-driven architectures. 

Leadership: 

• Provide technical leadership to a product delivery team of 2-4 Salesforce Engineers, and collaborate with architects and other product leaders.
• Provide coaching/mentorship to delivery team Engineers on technical focused topics. 
• Be the model for oneself and the delivery team on keeping skill sets and expertise relevant with the latest Salesforce releases, features, and industry best practices. 
• Active participation in the technology community through forums, events, and/or open-source or personal project contributions. 

Application Implementation & Oversight: 

• Provide oversight of delivery team code review processes to ensure the security, scalability, and maintainability of Salesforce solutions. 
• Deep understanding of patterns and value of unit testing, test classes, and test data creation to ensure code coverage and quality. 
• Thorough documentation of design decisions, code, and configurations or both development and end-user understanding. 

QUALIFICATIONS & SKILLS:

Required:

• Bachelor's degree in Computer Science or other technical field or equivalent work experience 
• 10+ years of experience in engineering environments, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver 
• Experience architecting salesforce software solutions with requirements such as performance SLOs, high availability, reliability, security, etc.
• Understand data and system integration patterns and technologies 
• Proficiency in managing large scale implementations, efforts. 
• Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. 
• Strong conceptual, critical thinking, technical and problem-solving skills with good attention to details.
• Must be articulate and have the ability to meet with high level management to present and/or deliver technical documentation. 

Preferred:

• 7 - 10+ years of experience in the Salesforce engineering environment, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver 
• Extensive knowledge of Sales and Financial Service Clouds. 
• Highly proficient in developing Apex Classes, Apex triggers, Batch Apex, JavaScript, Lightning Web Components (LWC), Visual Force (VF Pages), OmniStudio 
• Preferred 1-3 years recent work experience in several of the following integration technologies: Java, REST/ SOAP API, Spring Boot, Mongo DB, Confluent Kafka, Change Data Capture, Platform Events, OpenShift, Docker, TC Server, Messaging Queues (RabbitMQ, IBM MQ). 
• Experience with CI/CD DevOps including using tools such as Visual Studio Code, Salesforce CLI, Git, Github, Github actions, Bitbucket, and Jira. 
• Excellent verbal and written communication skills, particularly around technical documentation.
• Ability and desire to learn new technologies and development tools.
• A creative mindset to apply innovative approaches to software design.
• Exposure to working in a product operating model, leveraging an Agile scrum execution framework. 
• Experience working directly with product owners, peer engineers, dev team, and business partners.
• Salesforce Admin and Developer certifications preferred. 

Pay Transparency

Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $133,386.00 - $180,464.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.