Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Wireless Technology organization is at the forefront of transforming connectivity for the future. We're pioneering the development of the nation's first virtualized, standalone 5G wireless network from the ground up. This network represents the cornerstone of a truly connected world, unbound by the constraints of the past and adaptable to meet the diverse and evolving needs of our rapidly changing society, economy and technology landscape.
Job Duties and Responsibilities
The NOC Staff Engineer maintains DISH Wireless network resilience and efficiency, evaluating issues to develop corrective actions. They contribute to ongoing process improvements, leveraging KPI metrics to enhance customer experience by maximizing uptime and minimizing errors.
Key Responsibilities:
- Guides technical troubleshooting expertise for escalated incidents
- Serves as subject matter expert for 5G Core, IMS, and Messaging solutions
- Handles outages and service degradations, performing initial RCA and coordinating with vendors and engineering teams
- Guides troubleshooting bridges with internal and vendor teams
- Engages and escalates critical issues with the Core Tier III/Engineering team
- Develops key metrics for performance monitoring and service assurance
- Collaborates with vendors for incident resolution and RCA
#LI-LM1
Skills, Experience and Requirements
Education and Experience:
- Bachelor's Degree in Electrical, Electronics, Computer Science, or Telecommunications Engineering
- Minimum of 8 years of experience in the Wireless industry, ideally within carrier or vendor environments
Skills and Qualifications:
- Proficiency in Core IMS is essential
- Demonstrated expertise in troubleshooting network packet captures
- Experience with Nokia and Mavenir Core is advantageous
- Ability to evaluate large volumes of technical data and thrive in a fast-paced setting
- Strong problem-solving, analytical, and time management skills
Visa sponsorship not available for this role
Salary Ranges
Compensation: $110,100.00/Year - $160,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Top Skills
What the Team is Saying
What We Do
For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.
Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.
As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.
Why Work With Us
At DISH, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with DISH!
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EchoStar Teams
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EchoStar Offices
OnSite Workspace
All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
