Staff Data Analyst, Product Analytics (East Coast)

Data, and how they are used, play a central role at Brightcove and are at the heart of how we make business, product, marketing, and operational decisions. Our centralized Data organization (Analytics, Data Science, and Data Engineering) is a specialized, cross-functional group that collaborates with a variety of departments to drive decisions and provide direction for future growth at Brightcove. The team tackles challenging problems across many technical disciplines, including time series forecasting, causal inference, and optimization. We are looking for an exceptional Staff Data Analyst with a proven track record of conducting deep analysis to explain trends and behaviors as well as applying advanced quantitative techniques to solve business problems. The ideal candidate is also an expert at synthesizing and communicating insights and actionable recommendations to audiences at varying levels of technical sophistication. 

Job Responsibilities 

• Be a thought leader and subject matter expert within the Analytics team, driving innovative solutions to complex data problems.
• Lead end-to-end data implementation of analytics initiatives -- gather business requirements, formulate and test hypotheses, build analytic datasets, conduct data analysis, apply statistical modeling techniques, develop visualization/dashboards, communicate and present findings and actionable insights to business stakeholders and non-technical audiences. 
• Partner with various departments (e.g. Product, Finance, Customer Success, etc.) to understand their data needs and translate business questions into actionable insights.
• Apply strong business judgment to data analysis and make and defend meaningful conclusions and recommendations.
• Build, maintain, and communicate detailed reporting, visualization, and other tools to deliver business insights. Key focus on UI / UX and data storytelling.
• Build, maintain, and enhance datasets and data marts leveraging ETL processes.
• Continuously improve the quality and accessibility of our analytical framework and data reporting infrastructure. Stay updated with latest trends, tools, and technologies in data analytics and advocate for their adoption as appropriate.
• Mentor and guide team members ensuring best practices, governance and methodology are adhered to.
• Lead data requirements gathering and data validations to improve data platforms.
• Efficiently manage teams’s project queue and develop streamlined workflows.

Qualifications/Experience 

• BA/BS degree in a related quantitative field (Computer Science, Mathematics, Statistics, Engineering, Physics). Advanced degree preferred.
• 8+ years of relevant working experience in a similar role, preferably for online content, video, subscription or e-commerce/enterprise property/platform.
• Proficient in SQL with the ability to write structured and efficient queries on large data sets (e.g. Snowflake, Redshift, BigQuery) and programming/scripting language (e.g. Python).
• We are a Tableau shop and require expert level knowledge with the Tableau platform.
• Proficient knowledge and experience in using Data Warehouse and leveraging data models such as Dimensional Models.
• Expert knowledge in building reporting data sets and data marts to source data for analytics dashboards.
• Proficiency in statistical analyses, application, and concepts (e.g. regressions, experiment design, classification etc.).
• Strategically-minded yet strong detail-orientation with a penchant for data accuracy.
• Proven ability to solve problems, learn quickly, work independently, and adapt to change in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication and presentation skills.
• Exemplary relationship builder who is consultative in nature and form partnerships with coworkers and customers.

About Brightcove 

Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping people connect, share experiences, and view the world. Video is the world’s most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 

As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. Creativity thrives. Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and passions and we have built a culture that values individual empowerment, excellence and collaboration. This culture enables us to develop technologies once thought impossible, provide customer support without parallel or excuses, and leverage the expertise and resources of a global infrastructure. We take our video seriously, and we take great pride in doing it as one team.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected]. 

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