Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
This position is responsible for building, delivering, enhancing and supporting Syniverse Products and Services. The incumbent will be technically hands on, possess a good experience and skill across engineering functions. Also has strong analytical, business logic and problem resolution skills with strong exposure in software design processes and methods. Also work closely with other functional areas to ensure that project schedules are met with a high level of quality. Will also provide technical leadership to the team. Other responsibilities include mentoring of team members and the evaluation of new technologies.
The SSE Technology is responsible for defining and implementing the testing methodology for cross-functional and non cross-functional projects and for participating in, and supporting all required testing activities to ensure all process controls are adhered to and completed in a timely and cost effective manner.
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Some of What You'll Do
Primary Job Requirements:
Design
- Define high level architecture; derive software modules with the integration interfaces
- Design of software modules conforming to the functional/ integration/ performance/ user experience requirements.
- Design reviews
Develop
- Development of software modules conforming to the functional/ performance/ user experience requirements
- Development and automation of Unit and Functional Tests to demonstrate the conformance of software with the functional/ performance/ user experience requirements
- Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
- Build and demonstrate proof of concept
- Review code changes, approach document, unit test cases
- Develop and create work plans and schedules for Test Project activities.
- Coach and train testing employees to assist in fulfillment of job responsibilities.
- Ability to work from functional specifications to write test plans.
- Perform team lead responsibilities in managing test plans and schedules
- Assign tasks and track Project deliverables
- Identify resource needs and acquire resources
- Analyze, develop, and manage test cases using HP Interactive test tools.
- Consult with Development and Production Support to identify test data
Analyze
- Analysis and debugging of issues found during the development. Strong analytical and problem solving skills
- Root cause analysis and resolution of build issues, production issues
- Actively participate in the requirement analysis, impact analysis and provide inputs to lead engineer.
- Produce high level task break-down and estimate associated Level of Effort
- Post mortem analysis of projects completed for targets versus actual dates, defects across releases etc.
- Properly diagnose test results and document product defects.
- Setup test environment and follow release notes to install product releases and fixes.
- Execute test scripts and cases and initiate modifications if necessary.
- Provide daily test statuses on testing progress and issues.
Process
- Adhere to the defined process
- Produce technical artifacts and documentation; Review artifacts & documents created by team members
- Furnish individual & project/release status reports
- Maintain technical expertise by keeping abreast of technologies as they apply to Syniverse products and services.
- Execute post release health checks
- Timely escalations, follow-ups and responses
- Suggest and Implement process improvements in projects to minimize slippages and improvements in Quality.
- Provide cross-product and cross-functional support (lead major projects across multiple products)
- Define and implement testing guidelines/methodologies appropriate for each project
- Possess enough business knowledge to provide meaningful input to requirements that would improve customer experience.
- Provide risk-assessment on projects
- Provide direction for the development and maintenance of Testing Procedures and ensure adherence to all business processes.
- Provide assistance and consulting to Development and Product Support teams on project activities.
Coordination
- Work closely with other functional areas to ensure that project schedules are met with a high level of quality.
- Knowledge sharing sessions to team members & other cross functional teams
- Coordination with customer support / operations in supporting the resolution of customer issues
- Engineering support for Production Deployments and Post Production Monitoring.
- Actively initiate/participate in product and project team meetings.
- Provide input on training requirements and available classes for the Test team.
- Keep abreast of business needs and stay current with technology trends.
- Mentoring and Guiding team members and creating Career development Plans for each of team members.
*Senior Lead Software will have following added responsibilities:
- Define high level architecture; derive software modules with the integration interfaces.
- Architecture & design of software modules conforming to the functional/ integration/ performance/ user experience requirements.
- Work with external customer(s) for requirement gathering, technical queries.
- Capable of working on more than one projects simultaneously.
- Ramp up junior team members on technology, projects and domain.
- Knowledge share of generic design approaches to external audience from other projects.
Job Requirements:
Lead Software Engineer
- 6-8 years of Software Development Experience
- Bachelors degree in Engineering in Computer Science/ Electronics or equivalent
- Hands-on Experience in Java and J2EE
- Good analytical and problem solving skills
- Knowledge of SDLC
- Good RDBMS concepts.
- Experience in Software design and architecture
- Experience/ Knowledge of Messaging domain and Telecom domain highly preferred
- Experience in GSM and roaming project implementations
- Experience in Linux/Windows operating system concepts and commands
- Cross functional group co-ordination experience like QA, Operations, Release Engineering etc.
- Experience working with teams in diverse geographic locations
- Experience in software design processes and methods
- Experience using a source code management tool
- Exposure to System architecture.
- Experience leading a team of multiple people simultaneously on given project.
- 7-8 years Software Engineering experience, including 6+ years experience working in a
- Quality Assurance testing environment.
- 5+ years experience working with Quality Center, QuickTest Pro, Performance Center and LoadRunner testing tools.
- Testing experience
- Expertise in formal software testing methodologies
- Integration testing
- Conformance testing
- Module and Functional testing
- Conduct document inspections & reviews
- Scripting and automated software testing tools
- Solid Backend and Front-end testing experience
- Performance Testing
Knowledge Requirement
- Solid understanding of platforms (UNIX, LINUX, Database)
- Strong programming knowledge
- Remedy (Incident Tracking and Reporting tool) knowledge preferred
- Strong Telecom, Billing, Roaming industry knowledge
- Required Interpersonal Skills:
- Strong leadership skills
- Strong understanding of software processes
- Strong documentations and communication skills
- Strong analytical and problem resolution skills
- Strong technical writing skills for creating test related documents
- Strong control and follow-up skills
- Strong organizational skills
- Strong attention to detail
- Strong conflict resolution and negotiating skills
- Project Management Skills
- Thorough understanding and implementation of Project Management Methodology.
- Knowledge on understanding Microsoft Project planning.
- Interviewing/Selection experience.
*Senior Lead Software Engineer
- 8-10 years of Software Development Experience including 7+ years experience working in a Quality Assurance testing environment.
- 6+ years experience working with Quality Center, QuickTest Pro, and LoadRunner
- testing tools.
- Bachelors degree in Engineering in Computer Science/ Electronics or equivalent
- Hands-on Experience in Java and J2EE
- Good analytical and problem solving skills
- Knowledge of SDLC
- Database knowledge
- Extensive Experience in Software design and architecture of Enterprise systems
- Experience/ Knowledge of SMS/MMS Messaging and Telecom domain highly preferred
- Experience/ Knowledge of GSM, roaming concepts/ implementation, operating systems and commands
- Cross functional group co-ordination experience like QA, Operations, Release Engineering etc.
- Experience working with teams in diverse geographic locations
- Experience in software design processes and methods
- Experience using a source code management tool
- Experience to System architecture & Design
- Experience building teams successfully
- Solid decision making skills
- Manage end-to-end project execution and compliance by customer and standards
- Identify risks and suggest mitigation plan on all product development.
- Experience leading a team of multiple people simultaneously on multiple projects.
- Testing experience
- Expertise in formal software testing methodologies
- Integration testing
- Conformance testing
- Module and Functional testing
- Conduct document inspections & reviews
- Scripting and automated software testing tools
- Solid Backend and Front-end testing experience
- Performance Testing
Knowledge Requirement
- Strong understanding of platforms (UNIX, LINUX, Tandem and/or Mainframe)
- Strong programming knowledge
- Remedy (Incident Tracking and Reporting tool) knowledge preferred
- Strong Cellular industry knowledge
- Required Interpersonal Skills:
- Strong leadership skills
- Strong understanding of software processes
- Strong documentations and communication skills
- Strong analytical and problem resolution skills
- Strong technical writing skills for creating test related documents
- Strong control and follow-up skills
- Strong organizational skills
- Strong attention to detail
- Strong conflict resolution and negotiating skills
- Project Management Skills
- Thorough understanding and implementation of Project Management Methodology
- Microsoft Project planning tools experience
- Interviewing/Selection experience
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Top Skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future.
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