DevOps Engineer Capacity Engineer

Job Description
Join the CIB Capacity Management team as a Associate DevOps Engineer at JPMorgan Chase, where you will play a pivotal role in enhancing, building, and delivering top-notch technology frameworks. In this role, you will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve capacity planning related issues for all internally developed systems, leading to a seamless user experience
Job Responsibilities:

• Analyze and troubleshoot capacity compliance issues across multiple platforms to ensure optimal performance and availability.
• Evaluate information, assess situations, and collaborate effectively to address and resolve capacity issues, ensuring efficient remediation of business and production problems.
• Research, resolve, and analyze root causes for capacity issues related to major incidents, associating them with aligned control domains. Collaborate with SRE LOB teams to support Infrastructure Capacity Management in CIB, focusing on compliance, quality, and standardization.
• Work with development and operations teams to ensure infrastructure scalability and reliability, leveraging Low Code Platforms to streamline processes.
• Assist in the implementation of capacity planning solutions to provide real-time insights into infrastructure utilization and performance.
• Contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle.
• Add to the team culture of diversity, equity, inclusion and respect.

Required Qualifications, Capabilities, and Skills:

• Formal training or degree in software engineering or related field with 5+ years of applied experience.
• Experience in identifying and resolving capacity issues across systems, specifically in capacity planning and optimization strategies.
• Practical experience in system design, infrastructure development, testing, and operational stability.
• Strong communication skills with the ability to effectively communicate with team members and stakeholders.

Preferred Qualifications, Capabilities, and Skills:

• Experience with cloud-native environments, primarily in AWS.
• Familiarity with industry-wide technology trends and best practices.
• Experience with Low Code Platforms.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.