Who We Are:
Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
We are seeking a Senior Workday Administrator to join our growing team. You will play a pivotal role in designing, developing, and deploying intelligent Workday HCM solutions to streamline workflows, integrate systems, and enhance data-driven decision-making. The ideal candidate will bring extensive experience in Workday, a strong background in HR processes, and a problem-solving mindset to enhance the efficiency of our systems.
What You'll Do:
- Manage and maintain Workday modules including HCM, Payroll, Time Tracking & Time Off, Talent & Performance, Reporting and Integrations.
- Act as a trusted primary point of contact for all Workday-related queries and issues, providing training and support to users across the organization.
- Collaborate with HR and IT teams to optimize business processes, ensuring alignment with organizational goals.
- Perform comprehensive end-to-end testing of processes, feature launches, and projects to provide a seamless implementation.
- Lead and participate in system upgrade projects, enhancements, and implementations.
- Performs Workday administrative tasks including managing user support tickets, system maintenance, business process configuration, tenant configuration, and integrations support.
- Develop and maintain Workday reports, dashboards, and analytics to provide actionable insights to stakeholders.
- Conduct regular system audits and ensure data integrity within the Workday platform.
- Stay updated on Workday releases and best practices, making recommendations for system improvements.
- Ensures system compliance with data security and privacy requirements.
- Document and refine key processes, maintain procedural documentation, and provide training for team members and business stakeholders.
- Take on additional responsibilities as assigned, demonstrating a proactive approach to learning, adapting, and influencing the team’s direction and success.
What You Need:
- Bachelor’s degree in Human Resources, Information Technology, or a related field.
- 3+ years of experience in Workday administration or similar role.
- In-depth knowledge of multiple of the following Workday functionalities: HCM, Payroll, Time Tracking & Time Off, Talent & Performance, Reporting or Integrations.
- Exceptional problem-solving and analytical skills.
- Excellent communication and interpersonal skills, capable of fostering relationships across various levels of the organization.
- Excellent attention to detail and commitment to delivering high-quality solutions.
- Experience with system upgrades and implementations is a plus
Bonus Points:
- Experience with low-code/no-code platforms such as Retool, UI Bakery, or n8n.
- Understanding of data security and privacy best practices.
- Experience in a Human Resources role.
- Workday Pro Certification preferred.
In this position, you will leverage your technical expertise to not only solve complex problems but also to proactively impact our operations and contribute to a culture of continuous improvement. If you are passionate about innovation and eager to make a difference, we encourage you to apply!
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.
Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen.
Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
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