About Bluevine
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence.
As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.
All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us! #LI-Hybrid
Summary Objective
As a Transaction Risk Operations Lead at Bluevine, you will be scaling our transaction monitoring operations and ensuring that our company is prepared to successfully navigate the unexpected.
Responsibilities
- Investigate, review, and analyze system generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc)
- Identify fraud trends by analyzing data and system generated alerts for any anomalies, outliers, etc
- Manage and document cases of suspicious activities, ensuring all relevant details and findings are accurately recorded and maintained
- Ensure compliance with all relevant laws, regulations, and internal policies. Stay updated on changes in regulations (i.e. NACHA rules) and industry best practices
- Limit Risk exposure by assisting with transaction monitoring controls ideas and strategies
- Participate in risk assessments and contribute to the development of risk mitigation strategies
- Identify suspicious activity and work with appropriate teams to investigate and thwart the activity
- Investigate and reply to external fraud requests and inquiries received from financial partners
- Maintain SLAs and deadlines to meet team and company goals
- Cross-functional collaboration with Product, Account Risk, and Customer Service to ensure the customer experience is being optimized while also mitigating risk
Required Experience and Education
- Bachelor’s degree in Business, Finance, Economics, or related fields
- 6+ year of experience analyzing fraud trends in a financial institution or fintech is preferred
- Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred
- Detail-oriented and puts a high value on accuracy
- Ability to effectively gather and analyze information in the course of investigations and reviews
- A team player who is able to work on a variety of projects simultaneously
- Proficiently uses Excel to create spreadsheets, models, and reports
- Able to clearly and effectively communicate verbally and in writing
- Motivated to work on a cross-functional team in an entrepreneurial environment
BENEFITS & PERKS
- Excellent group health coverage and life insurance
- Stock options
- Hybrid work model
- Meal allowance
- Transportation assistance (terms and conditions apply)
- Generous paid time off plan, Holidays
- Company-sponsored mental health benefits
- Financial advisory services for both short- and long-term goals
- Learning and development opportunities to support career growth
- Community-based volunteering opportunities
Top Skills
What We Do
We are on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them.
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed for them. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.
By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most—the next chapter of their business.
Since 2013, we've provided small businesses with access to more than $13billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and bill pay services that serve the always-on entrepreneur.
With a global presence of more than 500 employees, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.
* BlueVine is a financial technology company, not a bank.
Why Work With Us
Grow your career alongside problem solvers and innovators who thrive on collaboration, a fun environment, and meaningful work. We’re a diverse and humble team who love a good challenge and spend our days building a better financial future for small businesses. Join us!
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