Sr Systems Engineer

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity, and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests, and the communities in which we live. We strive to foster a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBC Universal has an exciting opportunity for a talented individual to become a Sr Systems Engineer within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure. O&T supports enterprise Technology, Broadcast, and Production systems across the NBCU portfolio globally.
The Sr Systems Engineer will partner with NBCU Technology leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM troubleshooting, ESXi configuration, SOX auditing, and performance troubleshooting. Working within an agile framework, updating tickets in Jira/SNOW, and collaborating with cross-functional business leaders and partners, to provide "best in class" support for our NBCU local stations and global enterprise customers.
Responsibilities:

• Develop & maintain engagements with Infrastructure Engineering, MSP resources, facility support, vendors, and Application teams to provide end-to-end delivery and support of appropriate infrastructure solutions.
• Provide level 2/3 operational support for ticket completion, incident management, problem management resolution, and On-Call activities.
• Demonstrate a dedication to building and maintaining a stable, high-performance technical environment.
• Partner with Business & client teams in building/articulating technical requirements and recommendations.
• Strong customer service skills and unfailing professionalism
• Partner closely and collaborate enthusiastically with both clients at the local facilities and peers across O&T
• Track timelines, manage priorities and schedules, and set client expectations.
• Partner with the Business Engagement team to capture technical requirements, provide solutions, and ensure resources are available to hit required timelines.
• Collaborate closely with the NBCU cyber security team to build repeatable systems with security best practices and hardening.
• Preferred familiarity with PCI and SOX procedures and controls
• Build out enterprise-wide monitoring systems with automated alerting and dashboarding interfaces for easy troubleshooting.

Qualifications
Basic Requirements:

• Experience with management, building, and troubleshooting virtualization/OS technologies, specifically VMware, CentOS, RHEL, Oracle, and Ubuntu
• Strong understanding of Linux kernel tuning and operating system semantics
• High Availability, clustering, failover, and load balancing experience.
• System performance analysis, tuning, and troubleshooting, including network, system, and hardware optimization.
• Proficiency in troubleshooting tools such as strace, dtrace, tcpdump, and perf
• Technical expertise and experience with hardware vendors, preferably Cisco, Dell, or HP
• Familiar with general data center facility wiring/fiber/connectivity requirements.
• In-depth knowledge of networking protocols, routing, firewalls, DNS, DHCP, and network topology
• Enterprise compute processes and technology standards development experience
• Automation of operational tasks to improve reliability and enforce standards using tools like Puppet, Chef, and Terraform
• Scripting experience (e.g., Python, Ansible, Shell, PowerShell, Git, Tower) and CI/CD methodologies
• Familiarity with agile methodologies, working in Jira-based sprint structures.
• Experience managing and troubleshooting Linux filesystems (XFS, EXT4, ZFS, NFS) and logical volume management (LVM)
• Expertise in containerization technologies like Docker and Kubernetes
• Experience with Linux-based security solutions, including SELinux, AppArmor, and vulnerability scanning tools.
• System hardening and compliance experience, including DISA STIGs or CIS benchmarks.
• Familiarity with RAID configuration and troubleshooting, as well as SAN and NAS storage solutions
• Proficient in managing LDAP, Kerberos, and centralized authentication solutions.
• Monitoring using tools like Splunk, ELK stack, or Prometheus/Grafana
• Experience with backup and disaster recovery strategies for Linux systems.
• Ability to troubleshoot and optimize Linux boot processes and GRUB configurations.
• Background in managing virtualized environments and working with cloud platforms like AWS, Azure, or GCP
• Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice.

Desired Characteristics:

• 1+ years of recent experience with Cloud-based technologies.
• 1+ years of experience with scripting
• B.S. degree in an Information Technology-related technical discipline or 5+ equivalent practical experience required.
• Familiar with Block/File/Object storage technologies
• Familiarity with backup technologies, recovery scenarios, high-availability designs and solutions
• Familiar with ServiceNow or other ITSM-related toolsets

Additional Requirements:

• Hybrid: This position has been designated as a hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $105,000 - $135,000.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].