Sr. Strategy & Business Operations Associate

Salary Range $96,000 - $125,000*

Job Description:

The Sr. Strategy & Business Operations Associate will support the CEO of Saks Global by providing high-level administrative support, managing schedules and travel, facilitating communication, and ensuring smooth operations of the executive office. This role will also support strategic initiatives and strategic planning as a critical role in partnership with the Strategy & Business Operations team. The ideal candidate will possess exceptional organizational skills and be capable of anticipating the needs of a fast-paced, high-profile executive.

• Executive Support:

  • Manage and maintain the CEO's calendar, including scheduling meetings, appointments, and travel arrangements. Ensure correct attendees are included on any meetings and the CEO is properly prepared with materials etc. in advance.  

  • Act as the gatekeeper, screening phone calls, emails, and other correspondence, ensuring that only important communications reach the CEO.

  • Prepare and organize meeting materials, presentations, and reports as needed.

  • Coordinate and assist with preparation for Board of Directors meetings, leadership team meetings, and key internal and external events.

• Travel & Event Coordination:

  • Plan and coordinate complex travel itineraries, including booking flights, accommodations, transportation, and restaurant reservations.

• Communication & Liaison:

  • Serve as a primary point of contact for internal and external stakeholders on all matters pertaining to the CEO, including clients, partners, and team members.

  • Draft, proofread, and edit documents, emails, reports, and presentations on behalf of the CEO.

  • Facilitate communication between the CEO and various departments within the organization, ensuring smooth information flow as it relates to scheduling needs.

• Project Management:

  • Support special projects or initiatives on behalf of the CEO, ensuring deadlines and expectations are met.

  • Conduct research and compile information to support decision-making and strategy development– i.e. meeting attendees, competitive research, etc. when needed. 

• Strategic Planning and Execution:

  • Assist in preparation of materials for the Board of Directors

  • Support Strategy & Business Operations leadership in development of strategic plans and execution work plans

  • Drive key initiatives and special projects from conception to completion

• Luxury Retail Industry Awareness:

  • Stay informed about industry trends, market conditions, and key events in the luxury retail sector, providing the CEO with relevant updates.

  • Manage relationships with high-profile clients, influencers, and key stakeholders, maintaining the brand’s reputation for excellence.

Qualifications:

• Minimum 3-5 years of experience as a Consultant or Executive Assistant supporting C-Suite Executives in a Chief of Staff capacity.

• Experience with calendar management required.

• Experience supporting C-suite executives in a fast-paced, dynamic environment.

• Exceptional organizational skills with a strong ability to multitask and prioritize workload.

• Outstanding verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences.

• High level of proficiency with business tools (e.g., Zoom, Slack, GSuite).

• Strong attention to detail, with a proactive and problem-solving mindset.

• Discretion and professionalism in handling confidential and sensitive information.

• Ability to work under pressure, manage competing priorities, and meet deadlines.

• Ability to influence and drive organizational change, especially in matrixed or complex environments.

• Flexibility, agility, and willingness to adapt to the changing needs of the CEO and the business.

• Bachelor's degree in Business Administration, Communications, or a related field required.

• This role requires flexibility in working hours, including occasional evenings and
  weekends, based on the CEO's schedule and travel demands.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.