Sr. Strategic Account Executive

What We’re About! 

Xevant solutions provide real-time data and insights that empower healthcare stakeholders to solve the access, quality, and cost issues plaguing the US healthcare system to positively impact over 100 million lives. 

We are dedicated to hiring individuals who are driven to make a positive impact and grow their career. Our goal is to hire people who want to learn, solve challenges, and contribute to our company culture. Xevant’s team of professionals portray leadership, commitment, and dedication daily. At Xevant, teamwork is the core factor that drives success. We are accountable for cultivating an innovative environment that reflects both diversity and inclusion where we can grow and learn together with a diverse team of employees. 

The Impact You’ll Make 

•  Proactively identify and recommend solutions to enhance client services and operational efficiency. 
• Cultivate lasting business relationships with customers through consultative account management practices. 
• Maintain professional internal and external relationships that meet our core values and culture.
• Utilizes project management skills to monitor milestones and deliverables, promptly identify and report risk indicators, and provide regular status updates to client and internal leadership.
• Identify up-sales opportunities with all assigned accounts.
• Recommend ways to enhance Xevant’s product
• Perform consultative work with assigned clients to identify analytics needs and maximize Xevant’s value for all client users.  
• Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated customer issues.
• Own coordination between partner customer solutions services work and internal fulfillment teams.
• Ensure timely and effective customer service expectations are met and/or always exceeded
• Manage multiple/simultaneous implementation projects
• Track all correspondence and completed tasks to provide accurate record of account/project history
• Reviews and tests platform enhancements to identify discrepancies, inaccuracies, anomalies, and unexpected outcomes.
• Meet service commitments and deliver results within tight deadlines 

Your Background, Perspective, and Experience 

•  3+ years in PBM industry with experience in account management 
• Extensive PBM industry knowledge and understanding of industry reporting analytics
• Bachelor’s Degree preferred
• Experience and proficiency in Microsoft Suite  
• Proven professional experience with regulatory compliance and requirements including HIPAA
• Outstanding organizational, written, and verbal communication skills
• Strong decision-making abilities, including expert problem-solving and analytical skills
• Strong business acumen
• A desire to succeed in a fast-paced growth environment
• Must have the ability to clearly communicate proposed solutions in a proactive consultative manner
• Ability to explain information clearly and easily understood by the client
• Ability to set appropriate customer expectations 
• ***Position requires domestic travel up to 10% of the time. 

Why you should choose Xevant! 

• Competitive pay
• Stock Options
• Medical/Dental/Vision benefits
• Short and long-term disability
• Remote and hybrid environment
• Flexible time off
• Rewarding culture and employee recognition
• Annual company retreats
• Parental leave  
• Diversity, Inclusion, Belonging focus 

Xevant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Xevant complies with all applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.