Sr. Special Accounts Manager

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. 

SR. SPECIAL ACCOUNTS MANAGER

PRIMARY RESPONSIBILITIES FOR THE SR. SPECIAL ACCOUNTS MANAGER

• Manages an existing sustained customer base with a minimum sustained order book $10-50 million annual sales.
• Assigned accounts will include strategic and platinum accounts, located in North America, Europe, and potentially in Asia Pacific.
• Generates a minimum of 5% new profitable sales each fiscal year.
• Spends up to 25% of time focusing on growth through new & existing customers via new and existing products.
• Note: overseas accounts may be managed via video conference, with occasional (1-2 times per year) travel and/or tradeshow presence.
• Supports Customer Solutions team with strategic pricing for non-standard inquiries.
• Manages time and territory in conjunction with manager on a monthly basis.
• Maintains financial forecasts and projections to report sales funnel activity and opportunities to management.
• Performs all other duties and special projects as assigned.

REQUIRED FOR THE SR. SPECIAL ACCOUNTS MANAGER

• Four-year college degree in Marketing or related discipline preferred. High School Diploma required.
• 10+ years of sales/relationship management experience.
• Knowledge and experience of specialty materials end-use markets and products preferred (such as Aerospace, Defense, and Medical Devices)
• Knowledge and experience of Additive Manufacturing (3D printing) market and segments is desired but not required for the role.
• Working knowledge of MS Office, including Outlook, Word, Excel and PowerPoint.
• Proficient knowledge of markets and pricing practices/policies.
• Ability to be flexible and organized when faced with frequently changing priorities.
• Strong goal and results orientation; high energy, high impact.
• Excellent interpersonal and verbal communications skills. Strong quantitative and data-driven decision-making skills.
• Proven ability to resolve conflicts and arrive at good business decisions.
• Project Management – experience with effectively managing projects or teams. Forecast and plans resource requirements for projects.
• Functional Expertise – experience interpreting internal / external business issues with the ability to recommend best practices. 
• Financial Management – experience monitoring and controlling cost for own work and may need to manage costs/budgets for large projects/areas.
• Other - Enhanced knowledge of product offerings, product functionality, and alloy applications. Enhanced knowledge of markets and pricing practices/policies.
• Problem Solving: Solves complex problems; takes a broad perspective to identify innovative solutions.
• Customer Focus: Anticipates customer needs; assesses requirements and identifies new solutions.
• Decision Making: Leads others to resolve complex problems in non-standard situations and develop creative solutions.
• Other: Flexibility when faced with frequently changing priorities.
• Strong goal and results orientation; high energy.
• Ability to organize and prioritize tasks.
• Strong quantitative and data-driven decision-making skills.
• Ability to utilize knowledge of systems and processes to optimize workflow.
• Well-developed problem-solving skills.
• Effectiveness with multiple information systems, both mainframe and PC-based. Excellent interpersonal and verbal communications skills; demonstrates candor and an openness to viewpoints of others.
• Proven ability to resolve conflicts and arrive at good business decisions.
• Willingness to offer a dissenting viewpoint during group decision making.
• Professional business writing skills.
• Customer service orientation.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.