Sr. Software Support Engineer

Posted 11 Hours Ago
Be an Early Applicant
4 Locations
Remote
Senior level
Fintech • Software
The Role
The Sr. Software Support Engineer will work in an agile environment engaging with software support processes, debugging, and coordinating updates. Responsibilities include understanding application logic, reviewing technical design and documentation, creating unit test cases, and maintaining strong communication with stakeholders.
Summary Generated by Built In

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Sr. Software Support Engineer
Location: 100% Remote
 
Get To Know The Team:SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.Why You Will Love It Here!

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

  • Work in an agile environment with strong commitment to team goals.
  • Understand the application logic and code.
  • Exhibit strong debugging and analytical skills for resolving issues.
  • Acquire knowledge in business domain and application flow.
  • Coordinate on updates, understands issues & problems and takes initiative to resolve.
  • Communicate clearly and effectively in written updates to the business on a daily basis.
  • Review technical design, code and business documentation.
  • Ability to document the code changes with quality and maintenance in mind.
  • Creation of unit test cases, test data based on the user stories/requirements defined.
  • Participate in walk-through, inspections, review meetings to learn about new features being deployed.

What You Will Bring:

  • Overall Software Development/Support Life Cycle experience
  • Graduate or Post graduate from a reputed institute
  • Solid understanding of object-oriented programming (OOP).

Technology

  • 6+ years’ experience as a developer (lead developer would be a plus).
  • 6+ years’ experience with a combination of ASP.NET/C#.NET, ColdFusion, Javascript, T-SQL.
  • 2+ years working with SQL Server (2012/2016 preferred).
  • Solid experience on enterprise level business web applications.
  • Strong background in OO design, development and best practices with focus on design and architecting capabilities.
  • Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
  • Ability to quickly learn new concepts and software is necessary.
  • Ability to adapt quickly to an existing, complex environment.
  • Experience with JQuery, CSS, Bootstrap, Angular, Typescript, Vue, React, NodeJS.
  • Ability to design and optimize SQL Server 2012+ stored procedures.
  • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA).
    Strong knowledge of software implementation best practices.
  • Deep knowledge of the .NET 4.0/4.6 Framework, including Visual Studio 2012/2013, C#, ASP.NET, ASMX and WCF Web Services, MVC, and ADO.NET.
  • Analyzing Information, Software Debugging, Software Documentation, Software Testing
  • Solid understanding of the Waterfall and Agile Software Development methods.
  • Passionate about building high-quality systems with software implementation best practices while leading and mentoring a team of developers.
  • Understands application servers and can find logged information to help troubleshoot.
  • Experience in Confluence and JIRA

Soft skills

  • Good team player with sound oral and written communication skills
  • Customer Service Oriented
  • Experience as both a team member and / or team leader in a multiple-project environment
  • Knowledge of Financial domain (Retirement or Mutual Fund).
  • Leadership / Organizational Dynamics.
  • Ability to work with little supervision.
  • Respond openly to ideas and suggestions of others and actively pursue the win/win solution.
  • Work in a team environment.
  • Experience with team leadership.
  • Strong business and analytical skills.
  • Ensure work assignments are clearly understood and completed by the deliverable date.
  • Express ideas accurately and understandably in both verbal and written form.
  • Ensure deliverables meet the highest standard of quality.
  • Demonstrate initiative and dependability as a member of the team.
  • Software Development Process, Software Requirements.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.#LI-RK

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Top Skills

Asp.Net,C#,Coldfusion,Javascript,T-Sql,Sql Server,Jquery,Css,Bootstrap,Angular,Typescript,Vue,React,Nodejs,.Net
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The Company
HQ: Windsor, CT
22,000 Employees
On-site Workplace
Year Founded: 1986

What We Do

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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