Sr. Site Reliability Engineer (Hybrid-Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We are seeking a dynamic Senior Site Reliability Engineer (SRE) to lead the design, implementation, and operational support of our hybrid environments, spanning on-premises, private cloud, and public cloud platforms. This role will be pivotal in setting the foundation and strategy for our SRE practices while driving their implementation across the organization. The ideal candidate will combine technical expertise with leadership skills to guide our team on the SRE journey and ensure our environments are scalable, reliable, and secure.

Responsibilities

• SRE Best Practices Implementation: Lead the rollout of SRE best practices, including error budgeting, service level objectives (SLOs), service level indicators (SLIs), and monitoring and alerting systems.
• Automation and Efficiency: Develop and implement automation tools and processes to improve the reliability, scalability, and efficiency of our systems and services.
• Incident Management: Respond to system outages and emergencies, participate in incident calls, and provide root cause analysis to prevent future occurrences.
• Capacity Planning and System Design: Ensure infrastructure can handle increasing traffic and workloads through proactive capacity planning and system design.
• Collaboration: Work with cross-functional teams, including application development, architecture, DevOps, quality engineering, and vendor teams, to align on solutions and operational standards.
• Observability and Monitoring: Implement and optimize observability tools, such as Datadog, Splunk, and CloudWatch, to provide actionable insights into system performance and health.
• Technical Leadership: Lead technical design sessions, set expectations for onshore and offshore SRE team members, and mentor junior associates.
• Operational Governance: Manage vulnerabilities, end-of-life issues, and non-functional requirements (NFRs) within products and platforms.
• Strategic Contributions: Define technical standards for infrastructure, automation, operational processes, and tooling to align with the organization’s long-term vision.

Your Profile

• Technical Expertise:
  • Advanced knowledge of cloud platforms (AWS, Azure, private cloud) and on-premises environments.
  • Hands-on experience with automation tools like Terraform, Ansible, Chef, Puppet, and Jenkins.
  • Proficiency in scripting languages such as Python, Shell, and PowerShell.
  • Experience with containerization technologies (Docker, Kubernetes) and middleware (databases, web servers, MQ, Kafka).
  • Strong background in Linux and/or Windows systems administration and networking fundamentals.
     
• SRE Practices:
  • Demonstrated experience implementing SLOs, SLIs, and observability tools.
  • Knowledge of error budgeting and incident management processes.
  • Proven ability to troubleshoot complex technical issues and perform root cause analysis.
     
• Soft Skills:
  • Ability to work independently and proactively.
  • Capable of engaging with global teams across different time zones.
  • Strong leadership skills to empower and inspire others.
  • Excellent written and verbal communication skills.
  • Collaborative mindset with the ability to mentor and inspire team members.
  • Ability to prioritize and adapt in a fast-paced environment
     

Preferred Qualifications:

• ​Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 7 to 10 + years of experience in site reliability engineering or related roles.
• Familiarity with microservices architecture and modern design patterns.
• Practical experience with tools like Datadog, CloudWatch, CloudTrail, and Splunk.
• Proven track record in leading teams and driving organizational change related to SRE​

Broadridge is committed to fostering an inclusive workplace and encourages individuals of all backgrounds to apply. Join us in shaping the future of reliable and scalable technology solutions.

#LI-KA2 #LI-Hybrid

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.