Sr. SAP Analyst

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

Position Purpose: Implements moderate to complex computer application solutions to meet business problems within industry standard business process and best. Designs, develops, configures, tests, debugs and documents applications based on technical configurations and specifications. Supports and troubleshoots existing applications. Evaluates and analyzes business requirements for new applications and application changes.

We offer:

• Extraordinary employee experience

• Flexible schedule

• Working from home

• Fitness subsidy

• Education subsidy

• 3 paid days to enjoy outdoor activities

• 5 Personal/sick days

• L.L.Bean employee discount

• Asociación solidarista

• Life and medical insurance

• Company doctor

About the role:

• Emphasis on design. Higher-level analytical skills in taking business requirements and creating solutions.

• Works independently and collaboratively with team; provides regular updates to leader.

• Prepares high level designs

• Prepares detailed specifications from which software packages are configured, integrations are made and/or programs are written.

• Implements technical solutions by either configuring software packages or code development.

• Designs and creates solutions taking performance into consideration.

• Responsible for partnering with vendors on the development, configuration and integration of Commercial off the Shelf (COTS) software packages and custom code.

• Participates in the selection, implementation, configuration and integration of Commercial off the Shelf (COTS) software packages.

• Work with business area customers and vendors to identify business requirements, test strategies, and test execution.

• Develops integration requirements and partners with the integration developer to implement.

• Responsible for the development and execution of testing and implementation plans. Can perform unit, system, integration and user acceptance testing. Document results.

• Applies formal methodologies when designing and developing / configuring solutions.

• Participates in project planning and development or assumes responsibility for a project of limited scope including guidance of others.

• Provides options for and estimates of possible solutions.

• May be responsible for the completion of a phase of a project or small projects depending on complexity.

• Estimates and tracks time required to complete work, for project budgeting and financial tracking.

• Stays current on Industry trends and Software roadmaps.

• Regularly provides guidance and training to less experienced team members.

• Conducts and participates in reviews of solution designs, configurations and code.

• Partners with technical and business team members to maintain system documentation, knowledge base and frequently asked questions.

• May act as primary liaison to software vendors for managing vendor problem tickets.

• Partners with the business on effective end user adoption and use of system / function.

• May review training strategy, materials and Standard Operating Procedures.

• Partners with technical partners to ensure Service Levels are met.

• Responsible for research and resolution of production system problems.

• Provides technical expertise for project and baseline support teams

• On call – provides day time and after hours on call support.

• Adheres to security standards in support of PCI compliance.

• Adheres to development standards and provides development standards recommendations.

About you:

Education Level: 4-Year Bachelors Degree in Computer Science.
Years of Experience: 5+ in the role.
Skills and Qualifications:
Communication

• Develops respect and credibility within their team, IS and the business

• Can Influence at multiple levels within L.L.Bean and with vendors.

• Can effectively communicate with all levels of the business and IT from end-users and developers to managers.

• Highly collaborative. Effectively works with business and IS staff in the adoption, utilization and support of software.

• Excellent English language skills and comprehension

Strategic

• Sees the big picture, and how this role impacts the broader IS department and business. Understands the Company’s and Business Unit’s goals and objectives.

Innovation

• Continually looks within and beyond their job, anticipating business needs and opportunities.

Flexibility

• Works within tight technical and business constraints.

Knowledge/Technology

• Systems Analysis and Design, Program Analysis and Design, Problem solving skills, and Development skills.

• Familiar with a “suite” of COTS software packages

• System Integration Skills: Installation, deployment, customization and integration.

• Familiar and/or experienced in PERL, MQ Series, EI, Java, JavaScript, Linux, SQL, XML, Webservices, relational databases, Data Warehouse/Data Mart, BI, Caching solutions, API, C, struts, Websphere Application Server, OB2, Oracle, SQL Server, Eclipse, RAD

• Source Code Control and Issue tracking

• Experienced with Testing at all levels (unit, integration, system, performance), Testing tools (including automated Testing) and Debugging Tools

• Familiar with Systems Development Life Cycles and Methodologies

• Requires significant knowledge of L.L.Bean information systems portfolio within domain.

• Possesses functional knowledge of businesses supported within domain.

"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."