Sr. Sales Operations Associate - Hayward

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Sr. Sales Operations Associate, you will play a key role in organizing and coordinating cutting edge network and audio video services/systems projects. You will be involved in the lifecycle of the overall internal project(s) working closely with other specialist project teams delivering the service to a customer base that includes leading global blue-chip organizations.

KEY RESPONSIBILITIES:

• Contact OEMs (Original Equipment Manufacturers) and distributors to gather pricing information for Audio Visual, Video, Conferencing, and Networking components.
• Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
• Create detailed and competitive quotes in Sage X3.
• Interact with clients to present and discuss quotes, addressing their inquiries and needs.
• Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.
• Identify any changes or updates in pricing and adjust quotes accordingly.
• Continuously monitor the market for pricing trends and competitive positioning.
• Maintain thorough records of pricing data, client interactions, and bid registrations.
• Process final project invoicing, working closely with Account Management teams
• Attend client meetings, representing the Sales Operations department.
• Work closely with Finance to address any invoicing queries and customer follow up, as needed. 

ESSENTIAL CRITERIA:

• 3-5 Years experience in a sales support, inside sales, or similar role; with a firm knowledge of the supply chain process
• Experience creating detailed and competitive quotes
• Clear understanding of the commercials involved in buying and reselling hardware and services
• Willingness to take ownership of projects through to completion, with a desire to deliver for both the client and the company
• Experience using account management / procurement software
• Strong numeracy skills and analytical ability
• Excellent time management skills, with ability to manage workload and prioritize tasks
• Exceptional attention to detail and level of meticulousness
• Strong client-facing and internal communication skills
• A proactive problem solver, who can think on their feet.
• Intermediate to Advanced Microsoft Excel Knowledge
• Willingness to work as part of a team in a fast moving, growing global company

DESIRABLE CRITERIA:

• Experience of Audio Visual / Video Conferencing and Networking environments
• Experience with Cisco CCW, Sage X3 and Jira a plus
• Can drive progress positively and effectively, keeping all stakeholders informed.
• Can maintain a high standard of work, even when working under pressure and handling multiple issues.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.