Sr. Quality System Engineer

Tenstorrent is seeking a self-driven and motivated professional to join the Quality team based here in North America. The Quality System Engineer plays a key role in ensuring that the organization’s products and processes meet the highest standards of quality, safety, and reliability in compliance with industry regulations. This position involves managing and optimizing the quality management system (QMS) to support continuous improvement, customer satisfaction, and regulatory compliance.

This role demands a methodical and proactive approach to quality management with a deep understanding of industry standards, as well as a commitment to delivering high-quality, reliable products that meet customer expectations.

This role is hybrid, based out of Santa Clara, CA, Austin, TX or Toronto, CA.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Responsibilities:

Quality Management System (QMS) Implementation & Maintenance:

• Develop, implement, and maintain the company’s quality management system in accordance with industry standards such as ISO 9001, IATF 16949, and other relevant regulations.
• Ensure compliance with customer-specific requirements, as well as national and international standards.
• Perform internal audits to verify QMS effectiveness and ensure adherence to company and industry standards.

Process Improvement:

• Identify opportunities for process improvement and work cross-functionally with engineering, manufacturing, and suppliers to drive initiatives.
• Use Lean, Six Sigma, and other continuous improvement methodologies to optimize production and minimize defects.
• Lead or support problem-solving teams (e.g., root cause analysis, corrective actions, corrective action requests (CARs)).

Supplier Quality Assurance:

• Work with suppliers to ensure that their processes and products comply with internal quality standards and customer requirements.
• Conduct supplier audits and assessments to ensure quality consistency.
• Collaborate with suppliers on quality improvement initiatives and provide feedback for non-conformances.

Documentation & Reporting:

• Prepare, review, and maintain quality-related documentation, including quality plans, control plans, FMEA, and inspection records.
• Generate and present reports related to quality metrics, audits, and process performance to senior management and customers.
• Ensure all quality documentation is properly archived and easily accessible for audits and regulatory inspections.

Compliance & Regulatory Oversight:

• Stay up to date with the latest industry standards, customer specifications, and regulatory changes.
• Ensure that all quality activities and product specifications align with industry certification requirements.
• Support external audits and manage any necessary corrective actions resulting from audits or inspections.

Customer Liaison:

• Act as a point of contact between the company and customers on quality-related issues.
• Manage customer complaints, quality issues, and coordinate problem resolution.
• Ensure that the customer’s quality expectations are met and exceeded where possible.

Training and Support:

• Provide training and support to staff and teams on quality system procedures and practices.
• Ensure that all team members understand the importance of quality and how to contribute to continuous improvement.
• Drive a culture of quality across all departments in the organization.

Risk Management & Mitigation:

• Support the identification and mitigation of risks related to product quality, supplier performance, and process stability.
• Implement risk management strategies, including FMEA (Failure Mode and Effect Analysis), control plans, and risk assessments.

Experience & Qualifications:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• 3-5 years of experience in quality management.
• In-depth knowledge of industry standards (e.g., ISO 9001, IATF 16949, VDA 6.3, APQP, PPAP, FMEA, etc.).
• Strong experience with automotive product development processes, including design validation, production, and supplier quality management.
• Proficiency in quality tools and methodologies such as SPC, root cause analysis, 8D, Six Sigma, Lean, and corrective/preventive actions.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication skills to work cross-functionally with internal teams and suppliers, and to liaise with customers effectively.
• Proficient in MS Office (Excel, Word, PowerPoint) and experience with quality management software (e.g., SAP, PQS systems).

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set  by the U.S. government.

Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government.  If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.