Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
- Under close supervision or general supervision, trains to perform engineering work in design, traffic, survey, materials
testing, permits, construction inspection, or other engineering specialties; performs related duties as required. - Prepares simple maps, records, graphs, and drawings or provides details on more complex ones.
- Knowledgably in working various computer programs including spreadsheet, word processing, presentation and scheduling software(s).
- Discusses project items such as schedule, cost, and quality with project owners, engineers, contractors, and other
client representatives; coordinates construction activities with property owners, utility companies, contractors, etc. - Exhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating
possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner. - Generated documentation must be free of errors, controlled and well-organized.
- Manage technical issues/problems appropriately and efficiently.
- Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
- Promote excellent relationship with MENTOR clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct always and proudly represent MENTOR at all levels and places.
- Alerts management when problems are identified and make recommendations for improvements.
- Must be a team player committed to developing and working in a quality environment.
- Complies with MENTOR’s administrative requirements timely and consistently in areas such as: weekly reports, bi-weekly timesheets, yearly updates of medical/training records, attendance to work, etc.
- Other duties as assigned by manager, upper management or by the client.
Qualifications Requirements/Knowledge/Education/Skills:
- BS / BA in Engineering
- E.I.T required, PE preferred
- 10+ years’ experience in related Pharmaceutical, Biotechnology, Food and Beverage, Cosmetics and Healthcare Industries with responsibility over Project Management activities.
What We Do
MENTOR Technical Group is a team of highly educated, superior trained, and dedicated professionals with expertise and experience to provide a complete portfolio of technical support and solutions for the FDA-regulated industry. MENTOR Technical Group delivers solutions with a flexible cost-effective approach to meet your company’s needs. Our purpose is to help you bridge the gap between your business strategies and results, by balancing three major aspects: People, Regulatory and Compliance, and Technology.
MENTOR Technical Group’s objective is to deliver reliable tailored solutions—from consultation to becoming part of your staff. This proximity helps us develop customized frameworks to help you unlock the hidden value in your plants, facilities, equipment, and staff, while optimally integrating resources, regulations, and technology.
MENTOR Technical Group’s commitment begins by getting involved from the conceptual phase up to the implementation phase of your projects. Our management staff has unparalleled experience in both the operating and consulting industries. We have over 200 technical staff members, which allows for efficient project execution.
At MENTOR Technical Group, we deliver on our commitments—every time, on time. Our enthusiastic highly skilled workforce consistently meets or exceeds client expectations. We don’t just perform for our clients; we work with integrity. Our professional staff takes pride in their work and acts with a sense of ownership.
