Sr. Program Manager - Columbus, OH

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Easton Square location in the Nutrition Divison. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Protality® and Glucerna®– to help get the nutrients they need to live their healthiest life.

This position is responsible for partnering with brand teams to create best in class marketing programs and content. The Sr. Program Manager must have experience collaborating with external agency partners and internal cross-functional teams to deliver account management best practices on behalf of the brand.  Additionally, the Sr. Program Manager will ensure all internal agency and cross-functional partners have a clear understanding of the strategic initiatives to deliver consistent messages that support Brand objectives. The Sr. Program Manager should be solutions-oriented and be able to motivate and inspire a team of creative, strategy, social, user experience (UX), etc. to execute with excellence.  Lastly, the Sr. Program Manager should be skilled in driving strong relationships founded on trust, transparency, collaboration, accountability, dependability, responsiveness and proactivity.   
 

What You’ll Work On

• Deliver outstanding execution of consumer and/or healthcare professional (HCP) programs (including CRM, print, Web, mobile, display advertising, social, video, coupons, in-store, etc.) against a portfolio of approximately $500K plus 

• Communicate all relevant business objectives, strategies, competitive threats, customer insights, business plans, business problems, etc., to internal team so they are equally immersed in the brand and are equipped to provide added value 

• Ensure all consumer and HCP materials are in line with Abbott medical, regulatory, and legal guidelines  

• Responsible for final program details to ensure delivery against the assignment brief, including strategic and business objectives, brand and Abbott guidelines, and consistency of message 

• Review brand briefs in partnership with Portfolio Lead (PL), Strategist and Associate Creative Director (ACD), to ask questions, gain clarity, provide builds, and make sure brief is solid prior to executing  

• Partner with internal team to execute and review weekly status reports, both internally and externally 

• Partner with PL, Strategist and ACD and brand in development, maintenance and adherence to an annual planning calendar 

• Ensure recaps are completed and distributed in a timely manner at the end of all interactions where action is needed 

• Have a good understanding of SEO, content management tools, technology, usability testing and research 

• Work to break problems down into manageable parts to reach a solution that works for all stakeholders 

• Understand the development and design process that goes into creation of both Print and Digital programs 

• Support PL and team in onboarding new brand team members and key agency partners  

• Understand, champion and adhere to the processes within the internal agency 

• Experience working within project management tools like Wrike, JIRA, Basecamp, etc., to successfully shepherd work through the agency  

• Ensure all job start forms, change forms, etc., are accurately completed in both a detailed and timely manner for team to execute against 

• Build and maintain effective alliances with key internal (Medical/Regulatory/Legal) and external partners to achieve optimal results 

• Responsible for the quality of all deliverables (including quality assurance and testing of digital launches)  

• Work with traffic/project management for consistent execution of timelines and budgets, and ensure the agency and brand teams are adhering to both 

• Help with development and execution of performance (metrics and analytics) reports across all channels along with actionable recommendations for improvements 

Required Qualifications

• Bachelor’s degree required; MBA preferred 

• 7+ years agency (account management) experience, and/or in a marketing role servicing brand teams in the development of omni-channel marketing campaigns and initiatives.