Sr. Product Designer

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WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

We’re looking for an experienced Senior Product Designer to join our globally distributed team of designers and researchers. This is the perfect role for someone adept at designing “the whole thing” and turning sometimes ambiguous problems into viable products. A designer who enjoys envisioning how products could evolve and scale over time, broad collaboration with diverse stakeholders, iteration, and experimentation towards new challenges will find success here!
The right candidate has experience not only making simple, effortless user experiences from complex systems, but a history of guiding teams through ambiguous problems to novel solutions. They are analytical, passionate about UX trends and standard methodologies, and enjoy discovering reusable patterns and frameworks for a better, faster design process. Collaborators at heart, they understand how to effectively include others, share wins, and have developed techniques for effective collaboration and consensus-building across Product, Engineering, and cross-functional partners.

What’s cool about this job
 

You will start by working on our NitroPack product. NitroPack is a fast-growing SaaS that specializes in website performance optimization. Our platform helps website owners and developers speed up their websites and improve their overall user experience. We are proud to serve customers from various industries and locations around the world. We are on a mission to make the web faster and improve user experience for all visitors. You will also have the opportunity in the future to work on broader WP engine problems spaces outside of Nitropack. If you would like to join a tight-knit team where you can make a significant impact on our product, and bring your ideas to life, we'd love to have you. 

Why join our UX team in WPE

Be a part of something great. Our team of 22 talented individuals are dedicated to learning and growing together. Our team is made up of Product Designers, Researchers, Design Managers, a Research Manager and our Product Design Director. We are a globally distributed team so you get to work with teammates in the US, UK, Poland, Bulgaria and Ireland.
 

We foster a unique culture that empowers and inspires our team, ensuring that everyone feels motivated to bring their best ideas to life. We celebrate the wins, support each other everyday and collaborate by default. Our team gets the chance everyday to work on our diverse product portfolio that is our WPE Portal, Flywheel, Local, ACF, Studio Press, SPM,  Delicious Brains and Nitropack.
 

Design Matters is one of our core values in WP engine. We believe that good design is good business. We create exceptional experiences in everything we do, from products that surprise and delight our customers, to a culture designed to make every team member feel they belong. We are proud of our work when it is intentionally designed and thoughtfully crafted. We are dedicated to creating great user experiences and are constantly evolving our Design Systems to boost efficiency and productivity.
Want to know more about our core values in WPE, check them out here.

Career growth and development are top of mind and we foster an environment where learning and growth opportunities are endless. Development reviews and goal setting are conversations we have regularly with the team. We have Workday learning, Linked In learning and specialised courses depending on your goals. There are tons of resources available at your finger tips.
 

We all work remotely, but if you feel like going into the office or attending one of our hubs in Bulgaria, Limerick, London, Krakow, Austin or Omaha there are many great things happening in the hubs each year for WPE employees.

Your day-to-day

• Help us bring our company core value "Design Matters" to life every day, by promoting the value of design and by sharing successes, things you've learned, etc

• Help establish a product vision and define the incremental path to get there, assisting in the planning and prioritisation of design efforts

• Be an advocate for the “Design Thinking” approach throughout the company

• Identify key risks, and collaborate with the UX Research team to test customer sentiment and behavior and get user input at the right time. From time to time, you will be required to moderate research sessions, write moderation guides and present findings to stakeholders. 

• Participate in and facilitate brainstorms, design reviews, and other collaboration sessions that help the team win together

• Work with multiple product teams on broad and ambitious problems

• Iterate from “version 1” to “version right” with rapid prototyping and usability tests

• Delight Developers, Agencies, and business owners with beautiful, intuitive designs that make tasks quicker and easier

• Recommend product improvements and pitch new product opportunities based on your observations and data measurements

• Promote UX standardisation by using and contributing to the Design Language System and other internal initiatives

• Your work is mostly self-directed, as you are an active partner to the process of defining the work you agree to take on and the problems you are solving.

• Implement UX metrics to show that your product design has improved user experiences 

• Leverage heuristic evaluations and best practices to identify user problems with interfaces.

• Use your knowledge of our competitive set to help inform decisions in your work and continue to innovate.

Your skills and experience

• 6+ years in Product Design or equivalent experience

• Portfolio and case studies demonstrate iterative design process and successful outcomes

• You are a practiced storyteller and understand the principles behind delivering persuasive messaging

• Your outputs are polished, consistently an example of well thought-through, complete, detailed, design work 

• Shares work early and often; adept at giving critical feedback

• Is a champion of team culture

• Believes design is everyone’s job, and collaborates well with others regardless of role.

• Experienced in driving results across teams with large timezone gap

• Ability to see beyond your “lane,” connecting disparate experiences together into holistic products

• Considers the whole thing — you’re as comfortable untangling and guiding through complex ux problems, as you are with designing beautiful functional ui, as they are working with research to derive insights and understanding of where to go and where to change

• Driving design as a discipline; including but not limited to improving and iterating process, navigating many stakeholder relationships, and launching iteratively and frequently

• You enjoy owning 10,000ft <-> 10ft. Obsessed with the details and implications of decisions made around your initiatives.

• You can show you have taken on complex problems and you are able to frame them first at strategic level. 

• You have experience making complex, technical concepts, simple to interact and engage with.

• You are an expert in standard design tools, including Figma and Miro.

Bonus points if …

• You have used our Nitropack product before

• You have WordPress knowledge and experience

• You are a WP engine portal user

• You have knowledge or experience in agency context

Benefits

• Company Stock Options (Every employee is an owner in the company)

• Health Benefits (100% Paid Employee Medical, Dental, and Vision)

• Generous Vacation Time - 30 days. This includes 25 days PTO, 4 Wellness days and 1 extra day for your Birthday(Who doesn’t like time off)

• Home Office Stipend

• 180 BGN Re:Benefit monthly budget - incl. food vouchers, Multisport etc.

• Free food/soft drinks in the office

• Free lunch in the office every Thursday

• Refer-a-friend program

• Team building in and outside the country

• On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

• Home office and flexible hours

• Free annual subscription to Calm