Sr. National Account Manager eCommerce

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

WHO WE ARE LOOKING FOR
Sr. National Account Manager eCommerce

As a Senior National Account Manager at Vetsource, you will be responsible for developing and executing the growth strategy on the Amazon marketplace for pet medications and nutrition products. As a part of the role, you will drive strategy, execution, and optimization across all key levers of the Amazon ecosystem—including product listings, advertising, promotions, pricing, and inventory management. Additionally, you will be responsible for representing and cross-selling the entire range of Vetsource services while leading the customer account planning cycle and managing relations with our Manufacturing partners.

This is a full-time, remote position.

WHAT YOU’LL DO

• Develop and execute comprehensive Amazon marketplace strategies to drive awareness and revenue growth in the pet medication and nutrition markets

• Manage and optimize advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display, Demand Side Platform (DSP), and Amazon Marketing Cloud audiences

• Conduct regular performance analyses, providing insights and recommendations to Partners to improve their overall Amazon presence

• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts 

• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for one and three-year periods

• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary stakeholders

• Maintain up-to-date knowledge of the latest Amazon trends, policies, and best practices to guide client strategies

• Maintain regular contact with Manufacturing partners to execute Amazon strategies and initiatives

WHAT YOU BRING

• Bachelor’s Degree in marketing, business management or related field. Equivalent work experience will be taken into consideration.

• 4+ years of experience in the pet industry or direct B2B sales

• 4+ years of experience managing Amazon accounts with a proven track record of driving sales and improving performance

• Strong understanding of Amazon Seller Central and/or Vendor Central, including a deep knowledge of Amazon's advertising platform

• Excellent presentation, written, and verbal communication skills virtually and in-person

• Analytical, results-driven, proactive, and able to work autonomously

• Ability to collaborate with a wide variety of stakeholders

• Capable of managing negotiations of contracts and tactical opportunities

Preferred Experience and Qualifications:

• Familiarity with software development processes, methodologies, and terminologies

WORKING CONDITIONS

• Reliable internet access is required

• Sitting/standing at a desk working on a computer for long periods of time

#LI-Remote #LI-IL1

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

* For Canadian based associates these specific benefits are not included

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $119,872 - $160,000 (annualized) + variable compensation plan eligible

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email [email protected], or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com