Sr. Manager, People Strategy and Operations

Posted 8 Days Ago
Easy Apply
New York, NY
169K-228K Annually
Senior level
Fitness • Hardware • Healthtech • Retail • Software
Peloton uses technology + design to connect the world through fitness
The Role
As the Sr. Manager of Strategy and Operations at Peloton, you'll optimize People operations and lead a team of project managers to implement strategic initiatives. Your role involves monitoring performance metrics, driving change through strategic projects, and ensuring effective business operations within the People team.
Summary Generated by Built In

ABOUT THE ROLE
Ready to shape the future of fitness and wellness? At Peloton, we're not just revolutionizing how millions experience fitness and wellness, we're building a world-class People team to support our incredible employees. As Sr. Manager, People Strategy and Operations, you'll be a driving force behind that mission. You'll lead a high-performing team of project managers, optimize our People operations, and deliver strategic initiatives that have an impact at scale. If you're a passionate leader with a knack for operational excellence and a desire to make a real impact, this role is for you. This isn't just another job; it's an opportunity to help shape an iconic brand that genuinely transforms lives. Here, your success isn’t measured by what you can accomplish alone, but by how many others you help achieve their best.

The Strategy + Operations team within the People function at Peloton ensures our People team runs smoothly, measures its success, and drives meaningful change. As our Sr. Manager, you'll report to the Sr. Director, Strategy and Operations and lead the People PMO team.

YOUR DAILY IMPACT AT PELOTON

  • Measure our impact: Monitor key success measures and milestones to ensure we identify risks, implement improvements, measure progress and celebrate successes.
    • Refine our OKRs and KPIs to provide insights into team and department performance and Impact.
    • Support the People Leadership team in delivering and refining Quarterly Business Reviews QBRs.
    • Collaborate with the People Analytics team to ensure the department has access to the data it needs and can leverage insights to drive improvements.
  • Drive change: Deliver on strategic projects to support Peloton’s trajectory
    • Oversee the department's strategic plan, including progress reviews, initiative evaluations, priority reviews, resource allocation discussions, and lessons learned.
    • Oversee the People team's project portfolio, managing intake, prioritization, and progress reporting.
    • Lead and support a team of high-performing project managers to deliver key projects.
    • Directly lead priority initiatives and influence others through scoping and change management.
  • Run business operations: Ensure that all team members feel connected, providing opportunities for development, alignment and community.
    • Manage the resources of the department, including support from other teams, to deliver initiatives related to development, communication and engagement. This may include:
      • Facilitating access to external expertise and educational opportunities to support Development
      • Leading regular communication within the department, including monthly Town Halls and newsletters to the company
      • Establishing regular hybrid and remote-friendly events, celebrations and moments of
        recognition

YOU BRING TO PELOTON

  • You have 6 years of directly applicable experience.
  • You've worked in HR previously. You do not need to be an expert in all HR disciplines, but you have a curious mind. You’re not afraid to ask questions and get your hands dirty
  • You have successfully led high-profile cross-functional projects in the past and managed other PMs to do the same. You have experience getting the best out of teams.
  • You have a passion for design-thinking and centering the user experience.
  • Ideally, you’ve had exposure to or worked in business operations. You do not need to have a linear path, but you do need to understand what excellence looks like when operating a business.
  • You’re equally comfortable managing up and influencing without authority as you are delegating
  • You're self-aware, understanding your strengths and how to improve your areas of growth.
  • You have the capacity to switch between high-level strategic thinking and detailed execution, using your judgment to determine the appropriate approach. Communication at all levels is a strength.
  • You understand the power of data and how to leverage it to make better decisions.
  • You're fearless and action-oriented. You are unafraid to take risks and ask for permission later.
  • You’re committed to inclusion and seek out diverse perspectives, ensuring all team members feel a sense of belonging and connection.
  • You handle sensitive and confidential information with integrity.
  • You’re based in commutable distance to New York City and comfortable coming into our Hudson Yards offices three-days/week.

#LI-Hybrid 

#LI-CG1

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

- Medical, dental and vision insurance

- Generous paid time off policy

- Short-term and long-term disability

- Access to mental health services

- 401k, tuition reimbursement and student loan paydown plans

- Employee Stock Purchase Plan

- Fertility and adoption support and up to 18 weeks of paid parental leave 

- Child care and family care discounts

- Free access to Peloton Digital App and apparel and product discounts

- Commuter benefits and Citi Bike Discount

- Pet insurance and so much more!

 

Base Salary Range

$168,745$227,805 USD


ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: [email protected].
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

What the Team is Saying

Zoe
Francis
The Company
HQ: New York , NY
2,500 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 6.9 million Members.

Founded in 2012 and headquartered in New York City, Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.
People often ask is what a Peloton actually is. It’s a cycling term for a pack that works together to fight the wind—and that's exactly what we do every day. We are a vertically integrated company comprised of team players working together across hardware, software, content, retail, apparel, music, logistics, and more. If you ask what unites and drives us, it’s our unwavering ambition to make a positive impact – for our members, for our communities, for our business, and for each other.

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Peloton Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday.

Typical time on-site: 3 days a week
HQNew York, NY
Our headquarters is located in Hudson Yards on Manhattan's West Side, between Hell's Kitchen and Chelsea. This vibrant area is home to incredible cuisine, culture, and community, and is not far from a number of train lines and Citi Bikes.

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