Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and 650 team members -- and we’re just getting started!
Job Summary:
- Our senior managers are passionate about people and technology. They are leaders who love to learn, lead people doing things, and constantly challenge themselves to innovate in how they lead and grow highly talented people.
- Zoro's product teams deliver continuous improvements to zoro.com. We use JavaScript, Vue.js, Python, and other technologies.
- You will report into a Director of Software Engineering and be expected to manage 7-14 engineers and approximately 2 teams.
Duties and Responsibilities:
- Help influence the roadmap by partnering with Product Management and Design.
- Accountable for technical design, quality, implementation, and delivery of their team’s work.
- Manage the performance and career growth of team members.
- Perform regular one-on-ones and provide timely and constructive feedback.
- Lead your engineers using Zoro values and help them execute initiatives.
- Clear the road for the team by identifying and removing obstacles.
- Ensure Zoro's engineering standards and best practices are followed.
- Collaborate and partner with our customer experience, marketing, and other amazing teams at Zoro.
- Be a thought leader for your team and your peers.
Minimum Qualifications:
Zoro is an excellent place for engineers to learn and grow, and we’re looking for an engineering manager who will help them navigate beyond the day-to-day challenges and assist our engineers in achieving their maximum potential. An excellent technical manager is an advocate for the engineers and a strong leader who helps us translate business strategy and roadmap items into a world-class zoro.com customer experience.
- A great communicator – As a leader in the engineering organization, you’ll regularly interact with leaders and team members outside the organization. You’re a fluent translator between tech and non-tech. Within the engineering organization, you will help message and translate the vision of world-class customer experiences into game-changing digital solutions on Zoro.com.
- A technical leader – You’ve got a strong background in software development and web technologies as an individual contributor earlier in your career. We don't expect you to write code, but you will be actively involved in the engineering process. You can effectively lead the efforts to create and maintain Zoro's engineering standards and best practices.
- Experience with Agile methodologies – Our teams use Agile methodologies (Scrum and Kanban) to deliver results iteratively. You understand that Agile is a set of principles, not a fixed process, and you can adapt standard methodologies to fit the needs of Zoro Engineering.
- Experienced leader of engineering teams – You’ve done this, and you’ve got this! You’ve established a strong track record of leading successful engineering product teams and creating an environment where people enjoy doing their best work while having a blast. You understand how to attract, develop, empower, and organize awesome people into high-performing teams. You know how to create and promote technical experts and future leaders. You have their back and are passionate about their success.
Preferred Qualifications:
- DevOps Experience is a plus.
- Experience influencing technical and non-technical product management, design and QA stakeholders would also be preferred.
- Knowledge of the Full SDLC and its impact on team performance.
- Preferred Tech Stack Experience: GCP, AWS, Kubernetes, Python, Typescript, Vue, MongoDB, DataDog, Jenkins, BitBucket.
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
Illinois
$136,800—$228,000 USD
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We’re committed to creating a workplace where everyone feels welcome, respected, and included. We value different backgrounds, perspectives, and experiences—and believe that we’re stronger when everyone feels like they belong.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
Top Skills
What the Team is Saying
What We Do
Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 14 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!
Why Work With Us
We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!
Gallery
Zoro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Zoro, we believe in balance—so we’ve made hybrid work a win-win! Team members are asked to work on-site in our office 2 days a week.
