Sr IT Business Systems Analyst

Title: Sr IT Business Systems Analyst
This position is based in our Campbell, California offices. This position is hybrid & full-time.
Why Imperative Care?
Do you want to make a real impact on patients?
As part of our team at Imperative Care, you can help elevate care for patients suffering from stroke and other devastating vascular diseases. Every day, the technologies that we develop at Imperative Care directly impact people at the most vulnerable moments of their lives. Our focus is on the needs of the patient, and they come first in everything we do.
What You’ll Do
As a seasoned professional, the Senior IT ERP Administrator will specialize in evaluating the needs of one or more functional areas within the ERP System. This role will coordinate, implement, and communicate business needs, turn them into technical requirements and develop roadmaps for the seamless integration of enterprise-wide technology solutions. This position educates others in workflows, business processes, and reporting metrics enabled by ERP modules.

• Perform analysis of new business system development and system improvements.
• Evaluate business requirements, roadmap design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., manufacturing, sales reporting, payroll, supply chain, customer relationship management) across functional areas.
• Asses potential electronic data processing applications and prepare design proposals to reflect cost, time and alternative actions to satisfy existing and future needs of the corporation.
• Document, test and evaluate plans and protocols for system performance.
• Define systems specifications and utilize latest analysis and diagramming tools to represent business and technical processes. Recommend changes in development, maintenance, and system standards.
• Create conversion and system implementation plans, prepare systems documentation and secure necessary approvals.
• Serve as business liaison in technology decisions while coordinating system upgrade activity.
• Train end users throughout the conversion and implementation of the system.

What You’ll Bring:

• Bachelor’s degree in information technology, computer science, or related field, and a minimum of 5 years of experience working with ERP systems (e.g. QAD, SAP, Netsuite); or equivalent combination of education and experience.
• Experience in a medical device manufacturing environment is preferred.
• Proven experience integrating systems with 3rd party web-based applications (e.g. Procure to Pay, Customer Relationship Management, Product Lifecycle Management) in partnership with internal business groups. Experience working with one or more of the following groups: Customer Service, Finance/Accounting, Manufacturing, Supply Chain, Quality/Regulatory & Sales Operations
• Strong knowledge of relational databases desired; some knowledge of Linux preferred
• Certifications like CPIM, PMP, or similar are preferred
• Demonstrated knowledge of regulatory requirements such as 21 CFR Part 11 (FDA), Sarbanes-Oxley (SOX), and quality guidelines (GxP)
• Ability to exhibit passion, self-motivation, and successful interaction/communication with a diverse population of end-users and vendors.
• Ability to effectively and thoroughly troubleshoot issues.
• Ability to work nights and weekends to provide support as needed.
• Excellent organizational, communication, and customer service skills with active listening skills.
• Creative, goal-oriented problem-solver; self-motivated, proactive and collaborative.

Employee Benefits include a stake in our collective success with stock options, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.
Join Us! Imperative Care
Salary Range: $128,000 – 138,000/annually
Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. As part of our total rewards package, Imperative Care offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.