Sr. IT Analyst - Entra / Strong Authentication Specialist

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Sr. IT Analyst - Entra / Strong Authentication Specialist
The Strong Authentication analyst will support the strong authentication services within the Identity Access Management (IAM) organization of Caterpillar Cybersecurity. This role involves providing technical support within the Caterpillar Microsoft Entra and Microsoft Azure B2C environments, as well as the multifactor authentication (MFA) service. The specialist will collaborate closely with the strong authentication product owner to implement new strong authentication solutions and enhance existing solutions ensuring a more secure and user-friendly login experience. Strategic initiatives will include leveraging industry leading strong authentication solutions and technologies across Windows and Mac devices, enhance adjacent services and expand use of the strong authentication services across the enterprise.
What You Will Do:

• Authentication administrator duties within Entra ID.
• PowerShell & Graph API scripting.
• Reporting & automation.
• Create communication and documentation for end users.
• Develop support documentation and processes for level 1 and 2 support teams.
• Support project teams on upcoming Strong Auth initiatives.
  
  • Windows Hello for Business
  • Passkey
  • Strong Auth Expansion

What You Have:

• Strong technical understanding of multifactor authentication services.
• Strong technical understanding of Microsoft Entra ID & Microsoft Azure B2C.
• PowerShell & Graph API knowledge.
• Accredited, four-year Information Technology degree, a closely related technical degree, or equivalent experience.
• Strong writing, communication, and presentation skills; ability to deliver messages to technical and non-technical audiences.
• Ability to balance customer experience and IT risk.
• High Level of customer focus with professional communication skills.
• Initiative-taker with strong technical skills and business acumen.
• Ability to think broadly and strategically balanced with high diligence.
• Excellent organizing, time management, and priority setting skills.
• Effective relationship building and influencing skills.
• Strong analytical and critical thinking skills.

Additional Info:

• The primary location for this position is Peoria, IL, Dallas TX or Nashville, TN.
• This is a hybrid position requiring onsite attendance 3 days a week.
• Sponsorship is NOT available.
• Relocation is available domestically.

Education / Experience: Bachelor's degree in a relevant field or equivalent experience.
Skills Descriptors:

• Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, understandable language appropriate to the audience.
• Consulting : Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
• Cybersecurity Standards and Policies: Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.
• Cybersecurity Risk Management: Knowledge of tools, techniques, approaches, and processes of cybersecurity risk management; ability to ensure organizational network operation and minimize negative effect by cybersecurity risks.
• Information Security Management: Knowledge of the processes, tools, and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling and preventing violations of IT security.
• Information Security Technologies : Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
• Information Technology (IT) Security Policies: Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$110,520.00 - $179,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 12, 2025 - January 23, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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