Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
SharkNinja is seeking a Sr. eCommerce Content Specialist to join our dynamic digital team. This role is designed for self-motivated individuals who thrive in a fast-paced environment and are passionate about the digital space.
The candidate will be responsible for the execution of content and merchandising strategies across SharkNinja’s websites, ensuring a seamless online shopping experience for our customers. In support of product activation, you will be responsible for bringing the go-to-market strategy to life across all on-site touchpoints, including category landing pages, product listing pages and PDPs. Additionally, you will set up and manage site experiences and navigation updates as part of broader merchandising and marketing initiatives aimed at optimizing and improving the customer journey.
A deep understanding of web platforms and technology, along with experience in content management systems, will be essential for executing your responsibilities effectively. Success in this role will be driven by your ability to understand and respond to customer needs, as well your critical thinking and time management skills.
Key Responsibilities:
Site Content & Merchandising
- Collaborate cross-functionally (Merchandising, SEO, UX, Marketing, Creative, Brand, Product Development and Legal) to ensure flawless execution of new product launches
- Utilize CMS platform to build and maintain product/category landing pages in alignment with merchandising strategy
- Verify product launch readiness, inclusive of front-end setup of accessories & bundles and PIM management (imagery, details, price, etc.)
- Ensure products are strategically categorized within navigation and product listing pages for maximized selling exposure and accurately filtered
- Conduct regular audits to ensure accuracy of brand, category and product pages
Website & Journey Optimization
- Help define and drive opportunities for optimization and improvements in the customer journey
- Work with third-party vendors to implement and execute best-in-class experiences on-site, such as Salsify, Bazaarvoice, Scanova, Verint, Dynamic Yield, XCover and Syndigo
- Align with Product and IT teams to inform and scope new site features & enhancements
- Utilize analytics tools such as ContentSquare and Google Analytics to track and measure KPIs to provide actionable, data-driven insights
Technical Support
- Conduct regular site audits, troubleshoot any content-related issues, and implement corrective actions
- Partner with IT team to test bug fixes, site enhancements and deployments
Qualifications:
- Education: Bachelor’s degree in Marketing, Communications, Business Administration, Digital Merchandising, or a related field.
Experience:
- 3-5+ years of experience in digital retail, specifically content management or site merchandising for eCommerce websites
- Experience mastering a large-scale content management system (CMS), eCommerce platforms (Salesforce, Magento, Intershop) and Product Information Management tools (Salsify, Syndigo, Pattern)
- Experience with platform migration or vendor integration projects a plus
Technical Skills:
- Ability to troubleshoot HTML and CSS coding
- Experience with Google Analytics, SEO, heat mapping tools, A/B testing platforms and ticketing systems a plus
- Familiarity with Conversion Rate Optimization (CRO) and User Experience (UX) best practices
Soft Skills:
- Ability to work independently/take initiative and challenge the existing operations when necessary
- Possess a deep understanding in trends, needs, innovations and pace of the eCommerce industry
- Must be reliable, self-motivated and highly organized with exceptional written and verbal communication abilities
- Creative mindset with a strong attention to detail and accuracy
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
Explore SharkNinja:
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
What the Team is Saying
What We Do
SharkNinja redefines fast-paced. Bringing new, complex products to market in new categories every six months is not for the faint of heart. As a result, the talent that comprises our workforce is intelligent, committed, creative, and resilient no matter which department you call home. Everywhere you look here, you see the best of the best.
What makes SharkNinja unique is our method – almost a proprietary intensity – that is shared from top to bottom and produces incredible results. Ours is a winning team that creates the opportunity for anyone to be a winner. It’s a place where we can all (and are expected to) test, fail, learn, win, scale, and do it fast without ego. It’s not easy here by any stretch, but when you see that product that was just a sketch on a slide six months ago and is now on Amazon getting rave reviews, you can’t help but think, ‘Wow, look what we did together.’ If you like that feeling, then SharkNinja might be the place for you.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
