Sr. Director - Institutional Relationship Mgmt

Posted 5 Days Ago
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47006, Batesville, IN
Senior level
Fintech
The Role
The Sr. Director of Institutional Relationship Management is responsible for developing long-term relationships with top-tier institutional clients, ensuring their confidence in the firm, and driving asset management growth. Key activities include leading client meetings, cross-selling services, onboarding new clients, and collaborating across the firm to resolve operational issues.
Summary Generated by Built In

Responsible for building deep long-term relationships with Columbia Threadneedle’s top tier and most complex institutional clients in North America. Ensure that clients have tremendous confidence and trust in our people, intellectual capital, investment processes, ownership structure, risk management, reporting and overall quality of services. Leverage strong existing personal relationships in the Institutional investor community to maintain and grow the firm’s AUM. Potentially take on some direct prospecting responsibilities in addition to working with existing clients.

Key Responsibilities:

  • (35%) Deepen our relationships with the firm’s top tier and most complex clients; become a trusted advisor to the clients on all matters related to their relationship with the firm and their overall investment goals. Clients will likely include a wide range of institutional investor types (e.g. Corporate and Public Pensions, Endowments & Foundations, Corporate Cash clients, etc).  Maintain a thorough understanding of the unique needs of each client and the trends affecting each client segment. Provide leadership with the goal of delivering high quality services and retaining revenue and AUM, while also aggressively seeking opportunities to expand our client relationships. Build deep relationships with colleagues across the firm, with a particular focus on getting to know the various investment teams.  
  • (25%) Lead in-person client meetings, portfolio reviews and Board Meetings with clients and their consultants. Spearhead the entire meeting process from planning to post-meeting follow-up, ensuring that all participants from the firm are properly prepared for the engagement and aware of the desired outcomes. Partner with internal colleagues to ensure that all meeting logistics are handled seamlessly. Conduct informal off-cycle meetings in order to build deeper personal connections with staff at the firm’s key clients.  Meet pre-determined meeting targets, which will include targets for meetings that focus on topics beyond the existing mandate(s).  Travel is required.
  • (25%) Broaden existing relationships through solutions-based cross-sales in partnership with our sales and consultant relations teams.  Meet pre-determined cross-sell targets annually, which will based on the book of business and tenure in the role. Maintain a detailed knowledge of the firm’s focus strategies and initiatives along with all policies and procedures relating to client facing personnel.  Educate clients about Columbia Threadneedle's strengths and capabilities. Introduce the firm’s senior leaders to top-tier clients in order to strengthen client relationship and broaden the knowledge of the firm. Potentially take on responsibility for direct prospecting for certain market segments.  
  • (10%) Partner with internal colleagues on the onboarding of new clients and in resolving operational issues. Engage with multiple business units including: operations, client reporting, compliance, legal, sales, and portfolio management to ensure that we are delivering an outstanding experience to our clients. 
  • (5%) Manage strategic projects for the team to enhance our overall value proposition for existing and potential clients.

Required Qualifications:

  • 10+ years’ experience in an institutional relationship management capacity.
  • In-depth knowledge of investments
  • Demonstrated ability to develop deep, long-lasting client relationships
  • Ability to collaborate cross-functionally within the firm to achieve results
  • Strong personal network of senior contacts in the North American Institutional plan sponsor community 
  • Experience managing top tier client relationships with a proven track record of expanding those relationships with cross-sells and top-ups as well as direct sales experience

About Our Company
We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Sales

Line of Business

AMINV US Asset Management

The Company
Minneapolis, MN
16,649 Employees
On-site Workplace
Year Founded: 1894

What We Do

Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals.

We believe that with the right advisor, the right advice, and the right firm, life can be brilliant.

Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.

Learn how you can build your career at Ameriprise Financial.

*Ameriprise Financial Q2 2020 Statistical Supplement

All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested.

By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial.

Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.

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