Sr. Director, Global Process Owner – Product Disposition

Posted 12 Days Ago
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Indianapolis, IN
152K-222K Annually
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
The Senior Director will lead the Global Quality System for Product Disposition, ensuring compliance, standardization, and continuous improvement across global processes and IT systems.
Summary Generated by Built In

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About the job

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities

The Senior Director, Global Process Owner for Product Disposition, as a leader within the Global Quality Systems team, will establish and maintain the global quality system for Product Disposition. They will provide strategic oversight and expertise for the global Product Disposition process, including Global Quality System standards, practices, business processes, implementation tools and associated IT systems. Additionally, the Global Process Owner will lead the Product Disposition Community of Practice, including Global Process Leads and Area Process Owners. They will lead key global projects and priorities within the Quality System.

The Global Process Owner will consult with Lilly manufacturing facilities, clinical trials, external manufacturing, regulatory and other functions to educate on the quality system and proactively ensure compliance of Lilly’s Quality Systems with various country agency standards, industry trends and scientific principles.

Key Objectives/Deliverables

The Senior Director, Global Process Owner for Product Disposition is responsible to:

  • Establish and maintain the global quality system for Product Disposition to drive standardization globally.
  • Own the Global Standards, Processes, Practices, Trainings, and implementation tools and ensure they are designed according to regulatory, industry and company expectations.
  • Provide governance, lead the implementations of improvement initiatives and foster a robust compliance mindset.
  • Ensure processes are executed consistently across the organization and monitor signals to drive continuous improvement.
  • Act as the leader and SME to ensure supporting IT applications and analytical tools are configured and maintained to support the business needs and facilitates accurate reporting and analytics.
  • Define a common set of global effectiveness and efficiency metrics to drive end-to-end performance.
  • Monitor performance metrics, report and provide insights to inform decision making to drive further improvements.
  • Develop, lead, mentor and maintain a community of cross-functional SMEs to collaborate on proposed improvements and deepen the knowledge of the associated processes & tools.
  • Actively collaborate with enterprise-wide teams on standardized global business processes.
  • As the subject matter expert, ensure inspection readiness, directly interact with Health Authorities during inspections and draft responses to observations as needed.
  • Actively engage in external organizations and industry organizations to monitor policy changes for regulatory / external environments and advocate / influence quality related policies and regulatory requirements related to Product Disposition.
  • Actively work with Regulatory, IT/Automation, and TSMS in the continued development, deployment, and continuous improvement of global eReview and eRelease systems for use globally across the enterprise.

Basic Requirements:

  • 15+ years’ experience in the pharmaceutical industry in Commercial Manufacturing, Clinical Trials, Research and Development in manufacturing, validation and / or Quality roles. 
  • Bachelor’s degree in Natural Science, Engineering, Pharmacy, or other Life Science-related field.
  • 7+ years of experience as a Qualified Person (QP) or Authorized Batch Release person for review and release of Raw Materials, Drug Substance, Drug Product, and/or Drug-Device Combination Products.

Additional Skills/Preferences:

  • Proven ability to work in a matrixed organization with diverse teams and influencing areas not under direct control.
  • Strong strategic thinking capability with a focus on the ability to execute strategic decisions while balancing conflicting priorities.
  • Proficiency in addressing operational challenges through structured approaches and innovative solutions.
  • Ability to drive process improvements and strategic decisions by analyzing and interpreting complex data.
  • Demonstrated change agility in anticipating and leading others through change and ambiguity.
  • Excellent teamwork, interpersonal, and communication skills, with the ability to communicate and collaborate at all levels through various formats.
  • Expertise in developing scalable and standardized processes across global operations to improve efficiency and reduce complexity.
  • Demonstrated influential leadership expertise and experience engaging with senior-level functional leads.
  • Strong leadership capability to make and act on decisions while balancing speed, quality, and risk to deliver value-added business results.
  • Strong capabilities in establishing governance structures and proactively addressing quality and regulatory risks.
  • Demonstrated people management experience.
  • Expertise in navigating and ensuring adherence to global regulatory standards and frameworks.
  • Experience with Manufacturing Execution Systems including development of Master Production Records and electronic review and disposition processes across materials, drug substance, drug product, device assembly, and packaging.
  • Experience in Regulatory Compliance for Product Disposition (RegCOR), for meeting all country specific registered and applicable regulatory commitments and requirements for distribution.
  • Experience with IT and Automation System validation and use in manufacturing including data management and data integrity.

Additional Information:

  • Available to travel (domestic and international) when required (ca. 10-15%)
  • Role can be based at Indianapolis or some other US manufacturing locations including North Carolina (RTP or Concord), New Jersey (Branchburg), Puerto Rico.


Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$151,500 - $222,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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The Company
HQ: Indianapolis, IN
39,451 Employees
On-site Workplace
Year Founded: 1876

What We Do

Eli Lilly and Company engages in the discovery, development, manufacture, and sale of products in pharmaceutical products business segment.

For more than a century, we have stayed true to a core set of values – excellence, integrity, and respect for people – that guide us in all we do: discovering medicines that meet real needs, improving the understanding and management of disease, and giving back to communities through philanthropy and volunteerism.

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