Director, Consultant Relations and Partnerships

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes and obesity in one billion people.

The Director, Consultant Relations and Partnerships will play a critical role in Virta’s continued growth by ensuring the market understands our unique offerings and differentiated outcomes.  This individual will drive and execute strategy for our consultants and brokers while also forging strategic partnerships within the broader ecosystem. The ideal candidate is a skilled storyteller and relationship builder, capable of driving toward initiatives that deliver measurable impact for Virta.

Responsibilities

• Define and execute on a strategy to improve understanding of and appreciation for Virta among consulting houses, brokerages, and ecosystem partners.

• Align organization around key performance indicators (KPIs) that connect team’s activities to top of funnel, win rate, client retention, and other commercial objectives. Ensure accurate reporting.

• Partner effectively with Sales and Customer Success leadership to establish cross-team strategies and workflows that support our growth goals.

• Partner effectively with Product Marketing to create high-quality educational material for consultants and ecosystem partners. Provide feedback back to Product Marketing about market response to Virta and competitive activity to inform ongoing from product-market fit.

• Collaborate with team and Enterprise Marketing to determine an effective conference and events strategy – including Virta-sponsored events – to support relationship and brand building. Represent Virta at appropriate forums.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

• Determine key consultant/broker focus areas for coming quarters (e.g., priority consultancies, geographic markets, critical initiatives etc.). Adjust events strategy as needed.

• Determine key ecosystem partner focus areas for coming quarters (e.g., priority orgs/verticals, critical initiatives etc.). 

• Begin to grow pipeline (new opportunities from consultant-driven and ecosystem-partner driven leads) and influence win-rate and existing customer satisfaction (consultant engagement).

Must-Haves

• Exceptional storytelling and listening skills – As a key representative of Virta, the Director, Consultant Relations and Partnerships must be a compelling presenter, adept at tailoring narratives to diverse consultant and partner audiences while addressing strategic and technical questions with confidence.

• Data-driven decision-making – Skilled at identifying critical success metrics and making informed decisions about the team’s time and Virta’s investments to maximize impact.

• Relevant experience – Ideal candidates will have 15+ years in healthcare benefits, preferably with experience as a benefits consultant and/or leading Consultant Relations at a digital health company selling to self-insured employers. Established relationships with employer benefit consultants and contracting experience are highly valued.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally

• You have a strong sense of ownership and take initiative while empowering others to do the same

• You prioritize positive impact over busy work

• You have no ego and understand that everyone has something to bring to the table regardless of experience

• You appreciate transparency and promote trust and empowerment through open access of information

• You are evidence-based and prioritize data and science over seniority or dogma

• You take risks and rapidly iterate

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As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

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