Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Sr Director, Business Systems - Orthopedic Business Partner supports the Ortho business by partnering with the cross-functional BU leadership team to drive the overall deployment and maturity progression of the S+N Operating System.
This role works with these leadership teams to align and execute against the company’s S+N Operating System strategy, and enables the leadership teams to create a continuous improvement culture that routinely achieves its business goals. This person will lead the development of continuous improvement capabilities throughout the organization, driving all business KPIs aligned with revenue, SG&A expenses, marketing, R&D driving overall profitable growth.
What will you be doing?
Partners with Ortho leadership team to identify/develop and deliver key performance indicators (KPIs) throughout the organization aligned to the overall functional objectives Respectfully cultivates an action-biased culture of continuous improvement to advance business and functional KPI’s aligned to Smith + Nephew’s corporate goals Responsible for leading through facilitating/enabling the implementation of the S+N Operating System throughout all of the Ortho business. Establish and mature a Lean Management System (Tiered Accountability, Visual Management, Gemba Walks, and Leader Standard Work) and other coaching tools to transform the culture Works with teams to streamline processes to improve business and functional objectives, with a specific focus on customer experience and end-to-end optimization. Provides support to develop Continuous Improvement expertise and capability within the organization at all levels Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change Provides regular, ongoing reporting and communications to Ortho leadership regarding status of the S+N Operating System maturity Collaborates with other S+N Operating System teammates to leverage and share standard methodologies, and drive improvements to the company level S+N Operating System Roadmap, tools, and technology
What will you need to be successful?
- Four-year university degree required (business, marketing, or engineering, preferred); Master’s Degree preferred.
- Leadership roles from disciplines such as Sales, Marketing, Strategy Development and Deployment, Lean/Operating System/Business System
- Consistent record for developing, training, and coaching teams across cultures
- 12 years in process improvement and/or lean related experience
- 8+ years of experience and “hands on” track record of implementing successful lean based business systems including elements such as:
- Strategy Deployment and A3 Thinking
- Lean Management Systems (Tiered Accountability, Visual Management, Gemba Walks, Leader Standard Work)
- Value-Stream Mapping
- Kaizen events
- Expertise in problem solving utilizing a formal program/process
- Implementation of KPI Management across functions and businesses
- Med-Tech or Healthcare experience a plus
- Experience in Change Management, and able to act as an influential change agent
- Microsoft Office expertise
- Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods
- Demonstrated skill and confidence in proactively building relationships with top tier partners/leaders both internally and externally
- Demonstrated experience and leadership in managing comprehensive continuous improvement approaches/methodologies to advance an organization’s strategy and goals
- Strong ability to anticipate future needs of the organization and make decisions in a changing environment
- Great communicator, demonstrated ability in solid written, oral, and presentation-giving skills
- Ability to effectively work with different cultures in a global, matrixed environment
- High ethical standards to support a professional business code of conduct
- Passion for driving improvement and leading change in complex environments
- A holistic thinker who can look enterprise-wide to integrate and streamline systems for optimal benefit
- Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams
- Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
- Energetic, flexible, collaborative and proactive leader who welcomes challenges
- Manages time and resources effectively through strong organization, multi-tasking, and time management skills
- Works independently as a self-starter committed to delivering performance results
- Analyzes information to make sound business decisions taking prudent business risks as appropriate
- Strong analytical skills
- Ability to work independently and as a part of a team to seek resolution to problems
- Acts as an influential change agent
Travel: Able to travel domestically and internationally up to 50%
You Unlimited.
- Inclusion, Diversity and Equity - We are committed to welcoming, celebrating and thriving on Diversity! Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
- Your Future: 401K Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
- Your Wellbeing: We offer Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Flexibility: Hybrid Work Model (For most professional roles)
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Discounts on fitness clubs, travel and more!
- The anticipated base compensation range for this position is $189,000 - $225,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP
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Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.
From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.
Through a spirit of ownership and can-do attitude, we work together to win..
We’re a company of people who care about each other, about our customers and their patients, and about our communities.
Together, we fulfill our shared purpose of Life Unlimited.
Please note: not all products referred to may be approved for use or available in all markets.
