Sr. Contract Negotiation Manager

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

As a member of the Contracts Management Team within Commercial Operations, the Senior, Contract Negotiation Manager is responsible for the successful review, drafting, negotiation, and management of contracts within assigned Client segments and charged with the day-to-day administration of selected contracts, amendments, and related documents.

Essential Duties and Responsibilities

• With minimal supervision, operating within established guidelines, negotiating with Clients through the preparation and revision of various contracts, amendments, and related documents. 
• Prepare and/or evaluate supporting analyses as requested. Make recommendations to Commercial Leadership for improving processes, relationships, and profitability. 
• Responsible for reviewing contract documents for compliance with Teladoc standards, laws, regulations, and profitability guidelines. 
• Review with and obtain approval from Legal Counsel on unique and nonstandard legal terms in client contracts. Work with Legal Counsel to update and finalize client contract templates. 
• Ensure that client contract documents flow through defined contracts management processes in a timely and accurate manner. Ensure contract terms are appropriately communicated to internal business partners. 
• Ensure pricing and terms are captured accurately in contract management systems. 
• Develop appropriate relationships and communication with internal business partners to ensure that client contracts are constructed to support Teladoc strategy, profitability goals, and with consideration for functional operations. 
• Develop and maintain appropriate contract management documents and tools, including but not limited to contract request status reports, contract summary reports, and expiration reports. 
• Deliver ad hoc reports and analyses as requested. Maintain complete, accurate, and up-to-date contract records and audit trails as required. 
• Develop and master familiarity with the information systems utilized within the Company (i.e., Salesforce, SharePoint, Microsoft Teams). 
• Perform other related responsibilities as assigned.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• Strong computer skills including Microsoft Word, Excel, and PowerPoint is required. Expert document redline experience required. Familiarity with Contract Management software platforms is also desirable, but not required.  
• Demonstrated business integrity and ability to ensure deadlines are met, including re-establishing priorities as necessary. 
• Excellent organizational, written, and oral communication skills. 
• Proven ability to work well and collaboratively with multiple internal business partners or departments to ensure goals are achieved. 
• 8+ years of relevant contracting & negotiation experience required, preferably in the healthcare industry. 
• Bachelor’s Degree from an accredited university required. J.D. and/or MBA very desirable, but not required.

The base salary range for this position is $100,000 - $115,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☐  Remote                 ☒ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  
Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 
Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  
Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.