Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title: Senior Cloud Infrastructure Engineer
FLSA Status:
Company Overview
Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.
We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.
Position Overview
Our Global Infrastructure team is looking for a Senior Cloud Infrastructure Engineer with experience building, managing and supporting cutting edge cloud applications. The successful candidate should possess a robust understanding of HIPAA regulated enterprise-scale infrastructure, technologies, and applications, with demonstrated experience in recovery resiliency. Understanding of cloud resiliency, infrastructure, cyber security, and business continuity are essential to support the resiliency transformation program. You should have an expertise in Data Management, Business Continuity, Disaster Recovery, Backups, Cloud (AWS) Best Practices, Infrastructure, Networking and Virtualization. The candidate should be interested in new technologies and be able to learn new applications quickly.
Responsibilities
- Assist in the operational support of multiple global multi-tenant cloud-based applications
- The role requires you to keep vitally important IT systems up and running by overseeing day-to-day monitoring and response to alarms, fault and performance management activities.
- Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems
- Collaborates with stakeholders to ensure the success of cloud infrastructure operations, implementations, and infrastructure automation strategies throughout the organization
- Helps establish and improve engineering best practices, concepts, and patterns with peers and the business.
- Closely collaborate with software development leads to understand workload requirements and guide them to the best leverage of cloud services, optimizing for performance, security, and architectural flexibility.
- Leads analysis of end-to-end system failures to identify opportunities across multiple systems.
- Participate in incident reviews to create improved supportability documentation, diagnostics, tooling, error messages and automation
- Manage the secure, scalable and resilient hosting of numerous applications in a regulated (HIPAA) environment that improves the lives of thousands of people on a daily basis.
- Implement monitoring and security controls across various platforms.
- Collaborate closely with the multiple technology and cross-functional groups within the organization.
- Proven experience to analyze and run audit forensics, trend analysis and cloud data reporting
- Manage ticket assignments, documentation and escalations for thorough and timely outcomes
Required Skills and Competencies
- Extensive hands-on experience with key AWS services, particularly Amazon Elastic Compute Cloud (EC2), API Gateway, Elastic Load Balancers (ELB), Simple Storage Service (S3), Elastic Block Store (EBS), and Amazon Elastic Compute Service (ECS).
- Knowledge of secure cloud architecture and best practices such as AWS’s Well-Architected Framework
- Experience with Application and Infrastructure Monitoring such as AWS Cloudwatch, Datadog, and PagerDuty
- Practical knowledge of cloud automation and infrastructure-as-code (IaC) tools, such as AWS CloudFormation, Terraform, or Ansible.
- In-depth architectural understanding of AWS and familiar with cloud native design patterns and DevOps principles (Infrastructure as Code)
- Experience with Change management, incident review and root cause analysis of maintenances and network outages
- Excellent communications skills and extensive experience working with technical teams and management
- Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
Education and Experience
- 5+ years of experience in cloud engineering or related field
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Additional Information
- This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote
Top Skills
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe.
HIRING SCAM ALERT
Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
• Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.
• Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
• Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.
If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
