Sr. Business Process Analyst

Posted 3 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka
Senior level
Insurance
The Role
The Sr. Business Process Analyst at Illumina will analyze data and processes within the Global Facilities team, specifically focusing on SAP and Service Now systems. Responsibilities include gathering requirements, creating process maps, supporting project teams, and developing reports using tools like Tableau and Excel. The role also involves identifying risks through data analysis and ensuring governance and compliance metrics are implemented.
Summary Generated by Built In

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

This position will be an instrumental member of the Global Facilities team responsible for creating and executing processes, analytics, business analysis, and technology support for the Global Facilities Organization. This role not only performs data analysis and reporting but ideates solutions to provide visibility for the Global Facilities organization.

This role will be intimately involved in understanding SAP MMS (EAM/S4) and Service Now (SNOW) processes, architecture, and related data in the system and helping driving insights in this area.  To this end a deep understanding of how systems connect to each other and how to glean data and analytical analysis to enhance decision making is critical.

Tasks and Responsibilities:

  • Gather requirements related to EAM and SNOW challenges and opportunities to create process maps, narratives and articulate value of requirements.
  • Identify and communicate risks identified through data analysis and requirements gathering
  • Support project teams related to process design, report development, and enhancement requests.
  • Create analysis and reporting leveraging Tableau or other reporting software.  This includes knowledge on connecting to databases, creating KPIs (calculations), and building visualizations.
  • Provide analytical support and appropriate data to assist Leadership in developing strategies that drive leading-edge thinking, leveraging various software tools.  Helps identify root causes and interpretive results.
  • Ensures consistent use of data and metrics across stakeholder groups, collaborating with users of data to understand data, how to interpret, how to leverage analytics for further investigation by business owners.
  • Receives feedback from Leaders and business users of data to improve reporting and metrics that aid in continuous improvement of metrics.
  • Detailed in nature, both in developing reports, understanding data, and ensuring accuracy so users have high level of trust in reporting tools
  • Evaluates trade-offs and participating in process and supporting system design decisions
  • Implements governance and compliance metrics
  • Requirements:
  • Bachelor’s degree in Business,  Business Intelligence & Analytics, Data Science or related field
  • Minimum of 5 years of experience in or a combination of maintenance management, business analytics or process improvement
  • Strong presentation skills, including the ability to influence process change via interpersonal skills
  • Experienced in Six Sigma / Lean
  • Ability to transfer user requirements into technical specification and systems
  • Advanced Tableau skills with the ability to query various data to provide insights
  • Advanced Excel abilities required, including Formula creation, V-lookups, pivot tables, conditional formatting, IF statements, chart & graph creation, Power Query, Power Pivots
  • Candidate will possess strong analytical skills with a focus on systems & process scalability
  • Proficient with a variety of software applications, data, and BI Tools, data warehouse and data mart concepts
  • Medium / Advanced SQL
  • Understanding of ETL; Data Wrangling; API Pipelines
  • Knowledge of Database Management
  • Experience working with SAP
  • Experience with Denodo, Python, Snowflake a plus
  • Utilize a strong system focus to lead process change to improve the scalability of Master Data Management and ERP

Preferred Qualifications

  • Ability to tackle strategic challenges with confidence.
  • Knowledge of facility management processes and standards
  • Experience working in a global corporate environment
  • Knowledge of project management tools.
  • Deep SAP, Tableau, and MS Office experience
  • Demonstrates effective written and oral communication skills.


Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Top Skills

Excel
Python
SAP
Service Now
Snowflake
SQL
Tableau
The Company
Mechanicsburg, , PA
317 Employees
On-site Workplace
Year Founded: 1885

What We Do

RCM&D is ranked among the top independent insurance advisory firms in the United States. Our specialized teams provide strategic solutions and consulting for risk management, insurance and employee benefits. Leveraging more than 135 years of experience and strong local, national and global reach, we partner with you to meet all of your business objectives.

RCM&D Self-Insured Services Company (SISCO) is a Third Party Administrator and a trusted partner in claim management, consulting and advisory services for clients that are self-insured, fully insured, or utilize captive or high deductible programs. Our expertise coupled with our technological resources ensure budget certainty, reduced costs and the overall efficiency of your claim process.

Established in 2020 through the strategic merger of RCM&D and Oswald Companies, Unison Risk Advisors (a dba of the JBO Holding Company) is majority employee owned. On June 20, 2023, NSI became the third partner of Unison Risk Advisors. Unison Risk Advisors is made up of these three primary operating companies and all their existing subsidiaries and sub-brands. Today it is one of the largest privately held and employee-owned insurance brokerage and risk management firms in the U.S.

Similar Jobs

Bangalore, Bengaluru, Karnataka, IND
86261 Employees
Bengaluru, Bengaluru Urban, Karnataka, IND
7400 Employees
Bangalore, Bengaluru Urban, Karnataka, IND
29154 Employees

Boeing Logo Boeing

Senior Process Analyst

Aerospace • Information Technology • Cybersecurity • Defense • Manufacturing
Industrial Area SSI, Rajaji Nagar, Bangalore, Karnataka, IND
141000 Employees

Similar Companies Hiring

Flume Health Thumbnail
Software • Insurance • Healthtech
US
22 Employees
Spark Advisors Thumbnail
Software • Sales • Other • Insurance • Healthtech
New York, NY
73 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account