Sr Analyst- Digital Product Analytics (Memphis, TN or Remote in USA)
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
Are you ready to elevate your career in web analytics and machine learning? We're seeking a top-tier Senior Analyst to join our dynamic team!
As an industry-leading organization, we're at the forefront of digital product innovation, and we need a senior analyst to play a pivotal role in shaping the future of ALSAC/St. Jude. If you have a passion for web analytics, data, an insatiable curiosity, and a knack for turning insights into action, this position is for you.
If you're passionate about data, thrive in a dynamic environment, and want to make an impact with your expertise, we invite you to apply for this exciting opportunity. Help us shape the future of digital products and drive innovation.
Key Responsibilities:
- Collaborate closely with digital product and engineering to implement advanced web analytics & tracking capabilities across all digital product properties.
- Develop Donor experience measurement approach, align KPIs and proactively monitor product performance.
- Data Detective: Harness the power of data mining and analysis from the Clickstream, SFMC and A/B testing data to optimize product development, marketing strategies, and business tactics.
- Web Analytics Rockstar: Spearhead the gathering, analysis, and reporting of critical metrics, including revenue, reach, and engagement. Dive into conversion rates, web behavior, and more across our digital product.
What You'll Bring:
- Fluid Agility: Thrive in a fast-paced, ever-changing environment while maintaining open lines of communication with team members and leadership.
- Mentorship Mojo: Mentor entry-level analysts and guide them to success.
- Wordsmith Wizardry: Strong communication skills are a must, including the ability to craft compelling reports.
Essential Job Functions:
- Skilled in Adobe Analytics including building workspace reports, segments, calculated metrics, and scheduling datawarehouse reports.
- Collaborate closely with analysts to define implementation requirements and maintain documentation.
- Infuse digital web analytics and A/B Testing best practices across all products.
- Tackle complex environments with JavaScript, XML, HTML, and CSS to customize and troubleshoot events and tags.
- Ensure flawless tagging functionality across all web properties through quality assurance.
- Craft captivating data visualizations using tools like Tableau to showcase digital performance.
- Collaborate with product and digital marketing teams to define metrics and ensure correct implementation.
- Lead the way in establishing analytic standards and best practices, offering training and guidance to various user groups.
- Identify ways to enhance digital analytics front-end implementation.
- Resolve online data collection issues in collaboration with development and product teams.
POSITION REQUIREMENTS
- Requires a Bachelor's Degree and 6+ years experience
- Experience analyzing and developing actionable insights for digital products and experiences
- Strong communication skills to translate data and insights into a performance data story that will inform strategy and optimization
- Experience in website tagging and conversion path/journey tracking, as well as, building data queries in SQL as a plus.
- Must have demonstrated experience using the tools to drive business decisions, as well as a deep understanding of the underlying technology (tagging structure, set-up, and functional capabilities).
- Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations.
- Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development, and evaluation data sets, etc.
- Experience with statistical modelling/machine learning
Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
