Sr. Analyst, Digital Commerce - US Marketing

The Role

As an Analyst supporting our B2B e-commerce platform, you will play a critical role in ensuring the platform meets and exceeds the demands of the pharmaceutical industry. Your analytical skills and understanding of digital commerce will be key in supporting strategic initiatives and optimizing the e-commerce experience for our customers.

Here’s What You’ll Do

• Data Analysis: Collect and analyze data to provide insights into customer behavior, sales trends, and market dynamics, supporting the development and execution of the e-commerce strategy.

• Support Strategy Implementation: Assist in the implementation of the B2B e-commerce strategy by gathering and analyzing data to inform decision-making and track progress against strategic goals.

• Support Platform Operations:  Assist with daily operation of Moderna’s e-Commerce platforms and management of tasks to support overall e-Commerce channel function.

• Digital Solutions Integration: Support the integration of advanced digital solutions by coordinating with IT/Digital teams and ensuring alignment with business needs.

• Cross-Functional Collaboration: Work closely with cross-functional teams, including sales, marketing, customer service and internal operational teams, to gather requirements and feedback for optimizing the e-commerce experience for customers and internal users.

• Reporting and Metrics: Develop and maintain reports on platform performance metrics and operational KPIs, providing insights to drive system improvements.

• Systems Testing:  Assist with system testing planning and execution to ensure enhancements and system updates function as designed in live production environment.

• Regulatory Compliance: Assist in ensuring compliance with pharmaceutical industry regulations and quality standards by maintaining accurate documentation and supporting audits as needed.

• Documentation: Strive to continuously improve operations related to e-Commerce function and own site operations work instruction and system testing documentation approach.

Here’s What You’ll Need (Basic Qualifications)

• Bachelor’s degree in Business, Marketing, Data Science, or a related field.

• 2-4 years of experience in an analytical role, preferably in the pharmaceutical or e-commerce industry.

• Strong analytical skills with experience in data analysis and reporting.

• Familiarity with e-commerce platforms and digital marketing concepts.

• Ability to manage ambiguous situations effectively in a fast-paced and high-pressure environment.

• The ability to collaborate effectively with cross-functional teams and build strong industry relationships.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Experience with data analysis tools (e.g., Excel, Tableau, Power BI).

• Experience in B2B e-Commerce, specifically within the vaccines industry.

• Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

• A proactive approach to problem-solving and a keen attention to detail.

• A desire to contribute to a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary year-end shutdown
  •    Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected].  (EEO/AAP Employer) 

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