Specialist, Politically Exposed Persons Escalations for Know Your Customer

Specialist, Politically Exposed Persons Escalations for Know Your Customer - Vilnius, Lithuania

Are you looking to play a key role in helping combat financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Specialist, Politically Exposed Persons (PEP) Escalations for Know Your Customer.

Western Union powers your pursuit.

Role Responsibilities

• Your main responsibility will be to conduct compliance analysis and enhanced due diligence (including consumer outreach) concerning the patterns and trends associated with money laundering, corruption and other potential risks related with PEP consumers.

• Another important part of your job duties will be evaluation of risk related with PEP consumers and making the decision for approval/decline.

• As a PEP Escalations Team member, you would also be expected to work on projects and assist with requirements or enhancements to KYC PEP screening program, proactively identify and escalate issues or suggest improvements.

• Part of the job duties might also include assisting or leading training and support for new team members.

Role Requirements

• You would be required to have previous experience in AML Compliance field (preferably knowledgeable in Enhanced Due Diligence procedures, Politically Exposed People) as well as strong analytical, data collection, problem-solving and independent decision-making skills.

• Experience working with KYC and/or CDD procedures will be considered as an advantage.

• High consumer focus and strong communication skills are a must for the position.

• Experience in consumer outreach by phone would be preferred.

• We expect candidates to have demonstrated proactivity and accountability.

• Fluency in English language (spoken and written).

• Also, fluency in additional language is required (it could be French, Spanish, Italian, German or Japanese language).

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1325 – 1950 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• This specific role is eligible to receive conditional additional language allowance

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DD2 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.