Spa Manager, New York City

Posted 2 Days Ago
Be an Early Applicant
New York, NY
59K-70K Annually
Junior
Fitness • Healthtech
The Role
As Spa Manager, you will oversee the staff, ensure exceptional customer service, achieve service and retail revenue goals, train personnel, and manage event planning. You will work closely with clients to enhance their spa experience and coordinate inventory management.
Summary Generated by Built In

Company Description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

Job Description

Equinox seeks a Spa Manager for its state-of-the-art locations in New York City!

The Spa Manager is a results oriented leader- energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization. 

The Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence.

Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it’s relaxation you’re after, our signature facials replenish the skin leaving a healthy glow.

RESPONSIBILITIES:

  • Hiring & Training of Spa Desk Staff
  • Scheduling Desk Staff
  • Coaching of staff 
  • Service revenue goals
  • Retail revenue goals
  • Event planning
  • Direct client outreach
  • Direct client in-reach 
  • Product inventory

Qualifications

  • Customer Service experience
  • Management experience and/or experience in Spa/Salon/Retail 
  • 1-2 years Spa Experience
  • Massage Therapy and/or Esthetics licensure and/or experience is a bonus

Pay Transparency: $58,500 - $70,000 and ability to earn bonus

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

The Company
New York, NY
200 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, Blink Fitness, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media.

Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals. Throughout its 30-year history, Equinox continues to lead and disrupt the category it singularly defined, operating over 100 full-service fitness clubs globally across major U.S. cities including New York, Los Angeles, Miami and San Francisco as well as London, Toronto and Vancouver, each featuring bespoke design in an unparalleled luxury environment.

Grounded in the core tenets of Movement, Nutrition and Regeneration and backed by a Health Advisory Board of industry-leading experts across these disciplines, Equinox provides a holistic lifestyle experience for its members with best-in-class offerings inclusive of signature Group Fitness classes, Personal Training, Pilates, Spa, apparel at The Shop, travel, and more.

In everything we do, we create the possibility for people to maximize the potential within themselves. We sweat the details. Our highly collaborative teams sweat the details to help each other deliver the Equinox experience that enables our members to achieve results.

At Equinox, we are looking for people who match our experience: to go further and want more. We aren’t just a company; we are a community vested in each other’s success. If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you. Discover how you can dream big, work hard, and find your success with us.

To learn more please visit, https://careers.equinox.com

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