S&OP (Sales & Operations Planning) Executive

📱 About Us 

We are Mous. People deserve tech and lifestyle products that are fit for purpose, perform as promised and allow them to be their best. So we are building the go-to brand refreshingly focused on product so people can have just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. Over the past ten years we have flipped the tech accessory market on its head, raising the standards and people's expectations. We've made cases that can protect phones dropped from cranes, engineered magnetic accessory ecosystems before MagSafe even launched, partnered with Google to make super thin cases, developed impact materials and waterproof constructions to make backpacks that confidently protect laptops and we're only just getting started! 

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👨‍💻 About the Role 

We’re excited to offer an opportunity for an S&OP Executive to join our team! This role is perfect for someone looking to develop their career in supply chain and operations. You’ll play a key role in supporting the Demand Planners and ensuring the smooth flow of inventory across our 3PL locations and other channels. From managing stock movements between warehouses to preparing critical data for S&OP meetings, your work will contribute to the seamless operation of our supply chain. This is a great opportunity to gain hands-on experience and work closely with a collaborative team in a dynamic environment.

Please note that this role will be situated at our office in Lahore (Upper Mall), working on-site from Monday-Thursday, with Friday being an optional WFH day. The normal working hours will be 10am - 7pm PKT.

👋 About You 

You’re detail-oriented, proactive, and eager to learn. You have excellent organizational skills and thrive in a fast-paced environment. With strong communication skills and a collaborative approach, you’re comfortable working with cross-functional teams. You have a knack for working with data, be keen on analysing inventory, and ensuring accuracy across systems. This role is ideal for someone looking to take their first or second step in supply chain or operations and grow their expertise in a supportive, fast-moving environment.

🔑 Key Responsibilities

• Monitor stock levels at 3PL locations, ensuring SKU statuses are accurate across Shopify and ERP systems
• Prepare inter-warehouse transfers on ERP with guidance from the Demand Planners
• Track and report on stock movements, including intake to 3PL and Amazon warehouses, as well as inter-warehouse transfers
• Submit production orders prepared by the Demand Planners and track progress, reporting updates to the team
• Update allocation dates for incoming inventory and maintain the Business Launch Calendar
• Manage and update bundle SKUs regularly to reflect inventory changes
• Prepare data for Weekly S&OP meetings and post updates to Teams for transparency
• Provide ad hoc support to Demand Planners as needed

🤓 Skills Requirements

• Strong organizational skills with a keen eye for detail and accuracy
• A proactive and adaptable mindset, thriving in a fast-paced and dynamic environment
• Good numerical and analytical abilities, with confidence in working with data and Excel
• Familiarity with inventory management, supply chain, or operations is a plus, but not essential—enthusiasm to learn is key!
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Experience with ERP systems or platforms like Shopify is advantageous but not required
• A problem-solving attitude and eagerness to take on new challenges and responsibilities.
• Fluent in English both verbal and written communication.

🎉 About Our Offer

Here’s a summary of the benefits of working at Mous:

• Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous. We also provide additional benefits for our Pakistan team, which will be discussed in more detail at the contract stage.

• Dynamic Work Culture: Mous has fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment. Here, innovation thrives, and teamwork is paramount.

• Growth and Development Opportunities: At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.

• Professional Development Perks: Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.

• Seamless Remote Collaboration: Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration, ensuring you're a key participant in weekly company-wide meetings and virtual social activities (Pictionary, anyone?!).

• Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service, as a token of our appreciation for your dedication.

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.