Solutions Engineer

Posted 7 Days Ago
Be an Early Applicant
San Francisco, CA
135K-150K Annually
Junior
Cloud
The Role
The Solutions Engineer at OpenGov will guide clients through technical evaluations, demonstrating product value and ensuring customer satisfaction with the company's cloud offerings.
Summary Generated by Built In

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.


Learn more or request a demo at opengov.com


Job Summary:


OpenGov is seeking a dynamic Solutions/Sales Engineer to join our team and serve as a trusted advisor to our clients throughout the sales cycle. As a Solutions/Sales Engineer at OpenGov, you will be the product expert, guiding our clients through technical evaluations, demonstrating the business value of our solutions, and ensuring they realize maximum benefit from our transformative cloud offerings. You will play a pivotal role in achieving technical wins by conducting thorough discovery sessions to understand client needs, working closely with sales, customer success, and product teams, and tailoring our offerings to meet the unique needs of our customers all while fulfilling a mission to make governments more effective and accountable. This role requires a blend of technical acumen, customer empathy, and strategic thinking to drive successful product evaluations and gain new customers.

Responsibilities:

  • Work with other members of the Sales, Professional Services and Customer Success teams as an integral part of the OpenGov ecosystem
  • Conduct sales presentations and product demonstrations for OpenGov ERP solutions.
  • Develop sales proposals and define solution fit for customer
  • Provide Technical Sales Support to MEDDIC Sales Strategy
  • Prepare and present product demonstrations in context of "As Is" vs "To-Be" customer process
  • Build Technical Champions in sales process
  • Achieve OpenGov Technical Win. (Solutions/Sales Engineers own the Technical Win)
  • Identify, evaluate, and recommend proof of concept opportunities
  • Provide input for technical sections of RFPs/ RFQs
  • Develop reusable technical assets to support sales activities
  • Work cross functionally with Engineering, Product Management and Product Marketing teams.

Requirements And Preferred Experience:

  • Bachelor's degree or equivalent experience
  • 2+ years of experience as a Sales / Solution Engineer
  • Experience with Cloud and SaaS technologies
  • 2+ years working in Government or Public Sector experience preferred.
  • Accounting and Finance background strongly desired
  • Working knowledge of ERP modules such as General Ledgers, Budgeting, Accounts Payable, Payroll, Purchase Orders, Fixed Assets, Procurement, Grants Management, Tax, Utility Billing and Purchase Cards.
  • Up to 25% travel

Why OpenGov?


A Mission That Matters

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.


Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.


A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.


A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.


Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

- Comprehensive healthcare options for individuals and families.

- Flexible vacation policy and paid company holidays

- 401(k) with company match

- Paid parental leave, wellness stipends, and HSA contributions

- Professional development and growth opportunities

- A collaborative office environment with weekly catered lunches

Top Skills

Accounting Software
Cloud Technologies
Erp Modules
Financial Management Software
SaaS
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The Company
Chicago, Illinois
683 Employees
On-site Workplace
Year Founded: 2012

What We Do

OpenGov Citizen Services simplifies the way governments serve their communities by offering one cloud solution to power every permitting and licensing workflow.

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